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Arby's
- Restaurants
- Thomasville, NC
About this business
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location details
1126 Randolph St, Thomasville, NC, 27360, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 11:00 p.m. | |
| Sat | 10:00 a.m. to 11:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
I felt highly disrespected at this Thomasville NC Arbys. I overheard an employee say to another employee “I think her name is Karen” while pointing in my direction. They didnt give me the correct sandwich twice....that’s incompetence on their part. If it makes me a Karen to go back and ask for the correct sandwich, then so be it!
Business response:
We're sorry to hear this. Please feel free to share more details with our team here: https://commentform.marketforce.com/commentform/Arbys.aspx and we will address with the restaurant team. We greatly appreciate all of your feedback.
In the past, I’ve gone to this location several times per month. In the last three weeks, I’ve been very disappointed. One day I came by at 1030......they weren’t open, despite the sign clearly stating they open at 10. The next visit, they got my order wrong, my son doesn’t like red ranch on his sandwich......she repeated my order twice, so I didn’t check the bag.......got to work, both sandwiches had lots of red ranch.....then today at 1020, you’re still not open on time.
Very terrible hand breaded chicken sandwich. 3 small pieces of chicken tenders instead of chicken breast. will not eat there again.
Business response:
We’re sorry to hear about your experience. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx
My husband paid nearly $25 for an order that was grossly wrong. We have called 16 times in less than 30 minutes, and the phone goes to a fax machine, and of course no one answers. We could not return for a 20 mile drive, and two members of the family have nothing to eat. All we wanted was to speak to someone.
Business response:
We’re sorry to hear about your experience. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx
I haven’t had a good experience in the past with this Arby’s. I went back the other day hoping for a better visit. Walked in to order something to go. They could not find the front end cashier. They didn’t know her password for the register so they couldn’t ring me up. One employee went looking for her. He found her minutes later next door at Taco Bell. Said she would be here in a minute. I was walking out no bothering to stand there another minute when the drive thru lady said well I can take your order if you want. After 5... read more
Business response:
We apologize, Beth. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/comment.../arbys.aspx...
my experience tonight after spending almost 50 dollars is absolutely pathetic every sandwich we got was a disaster from missing items to wrong sandwiches to 3 jalapeno bites to wrong drinks etc etc etc never going to Thomasville arbys again 8 employees 2 working and the rest busy being hoodrats disgusting experience. Lexington arbys need to come train them on how to make a sandwich among other things smh
The girl in the drive thru window is very rude!! They didn’t get my order right it was just one sandwich only and still didn’t get it right!!
no roast beef to start. then I got the cobbler but i only had two small pieces of Turkey and sloppes in mayo
Frequently asked questions about Arby's
How is Arby's rated?
Arby's has a 3.9 star rating with 1,025 reviews.
When is Arby's open?
Arby's is open now. It will close at 11:00 p.m.
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