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Arby's

4.1

About this business

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads. 

Location details

8201 Jefferson Davis Hwy, Bensley, VA, 23237, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,797 reviews
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Stephanie Hart Butler's profile image
Stephanie Hart Butler 
5 years ago

Ordered a chicken bacon Swiss meal. Paid for bacon and swiss cheese on my chicken sandwich. Received a regular chicken sandwich. Forgot to put Arby’s sauce in the bag also after my husband asked for it so he had to drive back around. Fries taste cold and old. Do not recommend. 

Chrystal Miller's profile image
Chrystal Miller 
5 years ago

the nite shifts here jus dont care how they send food out their restaurant. The nite staff needs better training period. I'm spending my money n want good hot quality food not sum cold burnt up crap. Food cold. Burnt n hard. would yall eat that mess. Employees need better training on packing food up n how to run a business to b better. The last couple of times at this place the food has gone down hill n not worth me wasting my money on pure slop no more. Would u feed this slop to yr family? No yall wouldnt so why u think we ... read more

Jackie Stevens's profile image
Jackie Stevens 
recommend  Recommended
6 years ago

I usually love arbys but here recently were waiting 30 minutes for our food. and lastnight we had a employee take our order rudely, slam the drive thru door in our face, pretty much throw our drinks at us and then had us waiting for 30 minutes for our food. 3 stars 

Linda Pallett's profile image
Linda Pallett 
recommend  Recommended
6 years ago

great food and always clean! 

Jean A Murphy's profile image
Jean A Murphy 
7 years ago

Admittedly it had been years since I was at an Arby’s. I remember why. The teeny $9 salad is and always not worth the money. More lettuce core than even actual lettuce. Pretty sure I could get better flavor from McDonald’s. It will be a long time before I return 

Chris Glenn's profile image
Chris Glenn 
7 years ago

Food was good and freshly cooked at the time of ordering. Haven’t gotten the Smokehouse Brisket in a while, and was slightly disappointed with it. The brisket was not very smoky, most of the smoke flavor came from the sauce. Not to say it wasn’t good, but I feel like the brisket itself used to have a more distinct natural smoked flavor. Overall 4 Stars though, because everything else was spot on. 

Business response:

Thank you for writing to us on Facebook, Chris. Please feel free to share more details with us here: https://commentform.marketforce.com/comment.../arbys.aspx... 

Brian Helms's profile image
Brian Helms 
7 years ago

wife went in yesterday to buy our dinner. I am home with the flu. the Brunswick stew is what I wanted. she also got some beef and cheddar and two chocolate milk sakes. that Brunswick stew is so bad I gave it to the dogs. it was all broth and hardly anything else much less any chicken! the shakes had a chalky taste to them. as if someone put something in there that was not to be there. as for the sandwitches. they were ok but not great. as for the service. well the service. if your white don't go. that is all I can say about ... read more

Business response:

We apologize, Brian. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/commentform/arbys.aspx?ID=MzA4NjA= 

Brandon Saumier's profile image
Brandon Saumier 
7 years ago

Fast service. Employees were very nice and polite. Restaurant was clean. Food was excellent. A+ in my book! 

Business response:

Thank you for the kind words, Brandon. We look forward to serving you again soon. :) 

Tony Roberts's profile image
Tony Roberts 
7 years ago

We loved it! The cashier was friendly and the food was delicious. 

Business response:

Thank you for the kind words, Tony. We look forward to serving you again soon. :) 

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 4.1 star rating with 1,797 reviews. 

When is Arby's open?

Arby's is open now. It will close at 6:00 p.m.  

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