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Arby's

3.7

About this business

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads. 

Location details

100 Arthur Way, Newport News, VA, 23602, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.71,212 reviews
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Vanessa McCrickard Deuell's profile image
Vanessa McCrickard Deuell 
recommend  Recommended
5 years ago

Food is good, service is fast, menu has variety of options 

Peggy Tomko's profile image
Peggy Tomko 
5 years ago

Every single time I have ordered from this restaurant drive thru (half a dozen times now), they have forgotten some thing. Twice they have forgotten a beef & cheddar sandwich. Tonight they did not put turkey or bacon on my farmhouse salad, and they did not put any fries in the bag for a combo meal. I am so frustrated when I get home and find that one or two members of my family is without food, especially because I paid for it (and Arby’s isn’t cheap!). I guess I need to check the bag more thoroughly before I leave the resta... read more

Linda Rogers's profile image
Linda Rogers 
7 years ago

Business response:

We apologize, Linda Rogers. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/comment.../arbys.aspx... 

Brian Binder's profile image
Brian Binder 
7 years ago

I help customers all day. I feel that if I gave the attention to detail that I received here I would have been out of business years ago. I know working fast food is difficult, years ago when I worked as a bus-boy it was hard work day in and day out. I learned a lot with my first job and I tried to always do my work correctly first and fast second. The speed will come with repetition. Doing it right the first time, won't. 

Heather McPherson's profile image
Heather McPherson 
8 years ago

My friends just came home from your location. One of them cut their arm on one of the doors while exiting. 

Business response:

Hi Heather, thank you for bringing this to our attention. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the 100 Arthur Way, Newport News, VA location? Our Guest Support team will reach out to you personally. 

Jenn Jack's profile image
Jenn Jack 
9 years ago

this is the slowest place on earth and the trash is always overflowing!! last time I eat here! 

Business response:

Hi Jenn, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review, phone number, and indicate that this occurred at the 100 Arthur way, Newport News, VA location? Our Guest Support team will reach out to you personally and make this right. 

Otis Jones's profile image
Otis Jones 
9 years ago
Heather Elizabeth's profile image
Heather Elizabeth 
11 years ago
Jane Orange's profile image
Jane Orange 
11 years ago

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 3.7 star rating with 1,212 reviews. 

When is Arby's open?

Arby's is closed now. It will open tomorrow at 9:00 a.m. 

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