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Arby's

3.8

About this business

Location details

103 Madison St, Shelbyville, TN, 37160, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8851 reviews
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Marty Harris's profile image
Marty Harris 
5 years ago

Actually not people friendly. Shelbyville TN store Locked the door even as I Was trying to open it. 2:00 in the afternoon. SMH 🤦‍♂️ 

Robyn Baker's profile image
Robyn Baker 
recommend  Recommended
5 years ago

Pecan Chicken Salad Sandwich and of course the Roast Beef 

Kristy Howell McNeil's profile image
Kristy Howell McNeil 
5 years ago

I have been to this Arby’s about 6 times and of those 6 times 4 of them they were out of Arby’s sauce. They always say, we just ran out, which is hard to believe ever time. So the last time I went before I ordered I asked if they had it and, of course, they had just ran out. So I’m just going to stop trying to eat from there. Customer service from several of the staff is awful! They roll their eyes, make comments like, what do you want me to do? The gentleman in front of me asked for a dessert they were out of and the lady w... read more

Janae Jennings's profile image
Janae Jennings 
recommend  Recommended
5 years ago

Superior customer service 

Janae Arceneaux's profile image
Janae Arceneaux 
recommend  Recommended
5 years ago

Superior customer service 

Lisa ES's profile image
Lisa ES 
5 years ago

On Jun 2, 2020, we bought dinner at the drive-thru of your Minnetonka location off of Highway 101. We wanted to call out a not-so-nice experience. As a side note, we keep returning to this location for offering our business on the basis of enjoying what Arby's has to offer, ALTHOUGH, history has been unkind to us at this spot as more often than not a piece of the order ends up not found in our bag/s upon checking at the window or after we get all the way to our home. I guess we have fairly false hopes of things turning aroun... read more

Business response:

Thank you for reaching out to us. We welcome your feedback. Please feel free to share additional details with us here: https://commentform.marketforce.com/commentform/Arbys.aspx 

Tammy Rose Griffin's profile image
Tammy Rose Griffin 
5 years ago

My Sandwiches were awful 

Tammy Griffin Hunte's profile image
Tammy Griffin Hunte 
5 years ago

My Sandwiches were awful 

Business response:

We’re sorry to hear about your experience. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx 

Jeff Bierman's profile image
Jeff Bierman 
5 years ago

won't sell a trucker food during the pandemic. . 

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 3.8 star rating with 851 reviews. 

When is Arby's open?

Arby's is open now. It will close at 6:00 p.m.  

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