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Arby's

4.0

About this business

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads. 

Location details

816 Foothills Pkwy W, Maryville, TN, 37801, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.02,030 reviews
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Jenni Anzalone's profile image
Jenni Anzalone 
4 years ago

Went threw the drive threw workers didn’t have there masks over there face asked why and said it’s hard to talk with them on didn’t even care to pull them up and are rude won’t be back 

Cierra Sachse's profile image
Cierra Sachse 
4 years ago

Reality verses expectations. Soggy, gray bacon, old lettuce and didn’t put the onion or cheese on it. Safe to say it went in the trash. 🤦🏽‍♀️ 

Business response:

We’re sorry to hear about your experience. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx 

Kirby Sides's profile image
Kirby Sides 
recommend  Recommended
4 years ago

It Was A Very Long Wait At Drive Thru Lane So glad It was Worth It ! All Food and Side Items were Hot Fresh Tasty And Delicious Next Time I Will Not Go at Noon Lunch Hour Rush 

Business response:

We appreciate your feedback. 

Amanda Short's profile image
Amanda Short 
4 years ago

My god, where to start!! Upon greeting us, the assistant manager, no mask, COUGHS openly and says can I help you. 🤢😷 I was like maybe it’s allergies but cover your mouth none the less. The staff was just as nasty! No masks, dirty gloves, the girl bagging orders digging in her long hair proceeds to touch and scoop fries then bag them. No gloves. No mask. Cooks and food preps were not wearing mask and dirty gloves. The place was disgusting. I should’ve just left but I was in a hurry and took a chance. The food itself was ok.... read more

Mike Spg Smith's profile image
Mike Spg Smith 
4 years ago

just now 30-40 minute wait in drive thru lobby closed..slow horrible service..i work doordash had to pickup 2 orders both over hour late cause of slow drive thru...need to keep lobby open passed 8pm..i will never eat here personally cause they are too slow..food and price of food not worth the wait.. 

Business response:

We’re sorry to hear about your experience. Please share additional details with us at the link below & a member of our Guest Support Team will reach out to you. https://commentform.marketforce.com/commentform/Arbys.aspx 

Kayla Williamson's profile image
Kayla Williamson 
4 years ago

First off we could barely get our order in from the girls goofing off and cutting up in the window, we did not receive our receipt. I literally drove to the maryville location for a jomacha shake and their is an inch of orange cream shake in the bottom. Amongst the loud goofing off in the window she asked what sauce we wanted to end up not even putting any sauce in the bag. None. And what’s the point of wearing a face mask in the window to wear it on your chin? Highly disappointed in tonight’s supposed to be easy care free d... read more

Paige Sanders's profile image
Paige Sanders 
4 years ago

Not this location. Asked for extra sauce to the order taker AND the person at the window. Told them we needed a lot. I got 3 army sauces and 2 pepper sauces. Called and complained and got 5 more after we turned around and went back. This is to feed 4 people who all got sandwiches and fries which I told them on the phone. Won’t be returning. 

Tamatha McCorkle's profile image
Tamatha McCorkle 
4 years ago

They always mess my order up. Like today I ordered a classic Roast beef sandwich with tomato, cheese and mayo. I got a classic with a burnt burn, tomato, onion and cheese. ughhh 

Ben Shaver's profile image
Ben Shaver 
5 years ago

Slow service, the chicken salad was a joke, 

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 4 star rating with 2,030 reviews. 

When is Arby's open?

Arby's is open now. It will close at 6:00 p.m.  

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