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Arby's

4.0

About this business

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads. 

Location details

225 Mid Rivers Mall Dr, Saint Peters, MO, 63376, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.0704 reviews
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Scott Epstein's profile image
Scott Epstein 
4 years ago

The drive thru was five minutes wait per a car to order. Asked for the 2 for six special and told it was nine something. The Arby's in St. Peters onid Rivers Mall Drivedoesn't give a crap about customer service. 

Business response:

Thank you for reaching out to us. We welcome your feedback. Please feel free to share additional details with us here: https://commentform.marketforce.com/commentform/Arbys.aspx 

Jami Cooper's profile image
Jami Cooper 
4 years ago

I order a meal for $13.79. Didn’t check the receipt on the bag, mostly because I didn’t think I needed to, and got home with a $6.02 receipt and the only thing that I got that I actually ordered was my drink. I called the restaurant again and agin with no answer and the drive-thru was 15 cars deep. Overall I gave them 13.79 to wait in the drive-they for 15 minutes and not get anything I ordered (aside from a drink). I would have been able to get more if I just ate the $13.79 cash that I gave them then giving it to them for n... read more

Business response:

We apologize for your experience. Please let our Guest Support Team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/commentform/Arbys.aspx 

Lanette Hussey's profile image
Lanette Hussey 
recommend  Recommended
4 years ago

wore gloves it.was. appreciate it considering the virus 

Jillian Miller's profile image
Jillian Miller 
6 years ago

Worst customer service in the world. Will never be back at this Arby’s! The “general manager” went back to look at the cameras to prove me wrong that I didn’t ask for onions on my sandwich. And also ordered the beef and cheddar. First sandwich had one little drip of cheese so we complained and she remade it after arguing with us and completely lathered it in cheese. Couldn’t even eat the sandwich with your hands. Just wanted a normal sandwich. Called corporate because I have never experienced such horrible customer service. 

Business response:

We apologize, Jillian McKinnis. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/comment.../arbys.aspx... 

Nick Schaeffer's profile image
Nick Schaeffer 
7 years ago

Grrrrrrreeeeeeeaaaaaatttttttttt service we had the best service when I came in for dinner 

Business response:

:) 

Gary A Tucker's profile image
Gary A Tucker 
10 years ago
Lorrie Phelps Ganzinotti's profile image
Lorrie Phelps Ganzinotti 
11 years ago

Horrible service and food. 

Chelsea Wilson's profile image
Chelsea Wilson 
11 years ago
Ryan Fitzgerald's profile image
Ryan Fitzgerald 
11 years ago

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 4 star rating with 704 reviews. 

When is Arby's open?

Arby's is closed now. It will open at 9:00 a.m. 

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