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Arby's

3.8

About this business

Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads. 

Location details

N96W17650 County Line Rd, Germantown, WI, 53022, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,202 reviews
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Jamie Lee MrsClean's profile image
Jamie Lee MrsClean 
recommend  Recommended
4 years ago

The shift leader or manager was absolutely amazing! Very kind, happy & her staff fed off of that greatly! 

Kaye Kaping's profile image
Kaye Kaping 
5 years ago
Lauren Passow's profile image
Lauren Passow 
5 years ago
Marti Donnell's profile image
Marti Donnell 
5 years ago

So frustrating to get home with your drivethru order and find that NO sauces were placed in the bag... Not even worth eating without... 

Ron Vaughan's profile image
Ron Vaughan 
7 years ago

when someone orders a #9 meal with a Dr. Pepper....plus an 8 pc. jalepeno bite.....that means fries with meal....not substitute. Plus, sauce for jalepeno bites would have been nice......must be a Sunday thing. 

Business response:

We apologize, Ron. Please let our Guest Support team know more details about your restaurant visit using the link below and we will make things right. https://commentform.marketforce.com/comment.../arbys.aspx... 

Bill Sievert's profile image
Bill Sievert 
7 years ago

Business response:

Hi Bill, we are sorry to hear about your experience. Would you please send an email to socialmedia@arbys.com with your Facebook review (including more details), phone number, and indicate that this occurred at the Germantown, WI location? Our Guest Support team will reach out to you personally and make this right. 

Kaitie Peterson's profile image
Kaitie Peterson 
7 years ago

Just went through the drive-thru and out server was totally awesome! Made our order of 2 large fries, a shake, and chicken into a meal to save us some money. Also the other drive-thru worker was so polite and nice. Absolutely great service. :) 

Business response:

:) 

Kelli DeWitz's profile image
Kelli DeWitz 
9 years ago

My battery died in parking lot last night. Manager sent employee out to help me. Bailey was so kind, a genuinely nice man! Thank you Arby's for the awesome customer service. 

Holden Gehrung's profile image
Holden Gehrung 
9 years ago

The manager, Nicole, was extremely rude and condescending to not only me but also the senior couple that followed. Her attitude towards her (clearly unhappy) employees was astoundingly negative. 

Frequently asked questions about Arby's

How is Arby's rated?

Arby's has a 3.8 star rating with 1,202 reviews. 

When is Arby's open?

Arby's is closed now. It will open tomorrow at 9:00 a.m. 

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