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Arbour Ponds Apartment Homes

2.5

About this business

An artfully crafted community in Tampa, FL offering studio, one, and two bedroom apartment homes with plenty of space to work and play. Take a video conference in your home office before enjoying a home-cooked lunch. Step out for a break and burn off some of your furry coworker's energy with a stroll around our scenic courtyards. The new normal is here, and we've got all you need to enjoy it. Inspired by the natural beauty of Florida, our community offers a stunning park-like backdrop amidst ponds and scenic walking paths co... read more

Location details

2901 N Dale Mabry Hwy, Tampa, FL, 33607, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
2.5189 reviews
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Hima y.'s profile image
2 years ago

Poor Customer Service It is disheartening to observe that the employees, who are compensated due to the residents they serve, lack the necessary skills to treat them with care. It is imperative for any organization to prioritize excellent customer service, as it plays a crucial role in their success. 

Business response:

Hi there. Our team uses reviews as an unbiased way to receive insights from our residents, so we are disheartened to read these allegations. We were unable to identify you as a resident, but if you wish to further this discussion, please reach out to us directly. Thank you. 

Brianna C.'s profile image
Brianna C. 
2 years ago

Do not live here If you enjoy waking up to a leaf blower every weekday as early as 7 am and stepping in dog poop every time you walk around the complex - then this place is for you! Not to mention the sketchy neighbours, appliances that are broken half the time, and the subpar front office personnel. 

Kelly L.'s profile image
Kelly L. 
3 years ago

Do NOT trust these people. SKETCHY. Agent told me bank statements were sufficient for income then CHANGED their answer to say it was “not verifiable.” Offered me a co-sign option then took it back by “executive decision”??? Never seen that happen in my 10 years of experience in PM. I’ve been a solid renter for 12 years and never paid late once. I hope their units stay vacant at this point. Karma, karma to the miserable people in this industry. Good luck getting them to answer the phone or respond to emails in a timely manner... read more

Business response:

Thank you for taking the time to share your feedback. Due to the nature of your claims, we feel it would be best if we discussed this matter with you directly. Please call us at (855) 327-7186 when you have the time. 

Emily S.'s profile image
Emily S. 
4 years ago

WORST APARTMENT COMPLEX This is the worst apartment complex I am ever lived in. The management is awful. They will nickle and dime you for everything. The sewer, water, and trash are an additional $150 on top of rent. There were so many ants in the apartment when we moved in. They will try to tack on charges to your account any chance they get. Do yourself a favor and stay far away from this place. 

Business response:

Thank you for reaching out. Due to the nature of your concerns, we feel it would be best if we spoke with you directly. Please give us a call at (855) 327-7186 when you have the time. Thank you. 

Sydney H.'s profile image
Sydney H. 
4 years ago

Do NOT live in Arbour Ponds!! I would NOT recommend living in these apartments!!! They nickle and dime you for everything. Do not be fooled by the rent amount. You will be paying at least another $100 on top of that for sewer, water and trash. The management is awful. They hardly ever answer the phones. They try and charge you for whatever they can here. There are no lights in the bedrooms or living room. No garbage disposal. When we moved in there were ants everywhere and so many things were broken. Save yourself a lot of h... read more

Business response:

Thank you for taking the time to leave your feedback. We’re always striving to improve our resident experience and would love to talk with you further to see if we can help address your concerns. Please contact us at your earliest convenience at (855) 327-7186. 

Buster H.'s profile image
Buster H. 
6 years ago

Worst Apartments in Tampa Bay Paper thin walls with shotty amenities. Appliances leak and the smell of must is a given. Drug deals and domestic situations are a commonality in Arbour Ponds. Staff is in competent and maitenance frequently ignores requests. To top it all off there is dog/duck droppings on nearly every square inch of the property. Do yourself a favor and live else where 

Doug S.'s profile image
7 years ago

You get what you pay for The price is nice, but the office is sub par. I had a little one bedroom with washer and dryer...loved it. When it came to the front office, it was hard to get anything done: maintenance, cleaning...anything. I tried to talk to corporate, even worst. Took them two weeks to get back to me and then they called me at 8pm when I was in bed. If you're looking for cheap, this is the right place. 

Traicia C.'s profile image
Traicia C. 
8 years ago

Not worth what they are charging I currently live here and wish I could've seen the apartment I was getting before I signed my lease. A lot of the things that they said would be in this apartment that I wanted were not in it. The kitchen is a joke compared to the model (of course). A lot of the appliances are really old and it looks like maintenance was in a rush to repair the cabinets and just drilled holes into the other side to avoid replacing them. I gave it a two because it is a quiet neighborhood and is conveniently cl... read more

Yuya B.'s profile image
8 years ago

MAXX PROPERTIES and ARBOUR PONDS HORRIBLE MAXX PROPERTIES and ARBOUR PONDS. DO NOT MOVE INTO UNIT 1412. DO NOT MOVE TO ARBOUR PONDS IN GENERAL. Apartment and management are horrendous. We had an apartment with some sort of noxious fume that would irritate our eyes and throat if you spent more than 30 min inside. Management and corporate refused to talk to us for OVER A WEEK. The only solution they offered was more noxious air freshner. We find out from neighbor and maintenance that the previous tenant was a indoor chain smok... read more

Frequently asked questions about Arbour Ponds Apartment Homes

How is Arbour Ponds Apartment Homes rated?

Arbour Ponds Apartment Homes has a 2.5 star rating with 189 reviews. 

When is Arbour Ponds Apartment Homes open?

Arbour Ponds Apartment Homes is closed now. It will open at 10:00 a.m. 

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