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Aqua Science
- Water Purification Services
- Tempe, AZ
About this business
Specialties Aqua Science provides quality products to clients throughout Phoenix. This includes water softeners, salt free water conditioners, drinking water filtration systems, outdoor high pressure misting, pool heating, and patio heating. Call for a free quote. History Established in 2008. Aqua Science was founded in 2008 with one goal in mind: develop lifetime relationships with our community and clients by exceeding their expectations through education and service but our story doesn't start in 2008; it started in Phoen... read more
Location details
1923 East 5th Street, Tempe, AZ, 85281, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
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they just lost an 8 year client because they didn't bother calling me about no longer servicing 10 year or older ro systems after I scheduled a service and tech showed up and said they don't do that anymore
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They seem to be professional and pretty easy to set up, but upon accepting their quote I received a call from Micheal their sales rep, he immediately started the conversation with "I know you don't know how to read our quotes, but I missed the fog heads on the raisers and it's $562.00 more than we have in the quote so we can't do it for that price anymore." I actually called him before accepting the quote to make sure he had them putting my pavers and landscaping back to the… See more
Good install...however customer service afterwards has been horrible. Called three times where they said they would have someone contact me and no response. Even wanted to add on additional remote access to the heat pump...no call back. Service is not up to expectations.
I have a water filtration system that was robustly leaking below my kitchen sink in the RO canisters this morning. Not only was the telephone dispatcher very helpful, but he was able to send a technician the same day I called. My assigned technician, Johnathan, was incredibly kind, patient and very knowledgeable about the system. Johnathan thoroughly explained my options, the circumstances of the leak, and how to watch for similar issues in the future. Thank you, Johnathan. You made a potentially awful situation alot b... read more
No, don't use Aqua Science. Their installer did a horrible job on the plumbing. After repeated calls to get the plumbing fixed correctly and numberless promises to have some one out hear to fix the problem, they never show up.
This was a great experience. We had quotes from several misting companies. There was less than $500 between any of the quotes. Aqua was the highest, but they offered the better system. Their turnaround was quicker using license plumbers to install. They are not a one stop shop. We have put the misting system thru it’s paces this summer. My patio is comfortable day or night. We can enjoy our backyard all summer long. GW
Business response:
Mr. Warden, We really appreciate you taking the time to talk about your experience with our company! The Aqua Science team really works hard to try and give every customer good experience. We hope that you recommend us to your friends and family, but most importantly, thank you for selecting Aqua Science! Kirk Hanson General Manager
This was a great experience. We had quotes from several misting companies. There was less than $500 between any of the quotes. Aqua was the highest, but they offered the better system. Their turnaround was quicker using license plumbers to install. They are not a one stop shop. We have put the misting system thru it’s paces this summer. My patio is comfortable day or night. We can enjoy our backyard all summer long. GW
Business response:
Mr. Warden, We really appreciate you taking the time to talk about your experience with our company! The Aqua Science team really works hard to try and give every customer good experience. We hope that you recommend us to your friends and family, but most importantly, thank you for selecting Aqua Science! Kirk Hanson General Manager
Frequently asked questions about Aqua Science
How is Aqua Science rated?
Aqua Science has a 4.6 star rating with 683 reviews.
When is Aqua Science open?
Aqua Science is closed now. It will open at 8:00 a.m.
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