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Aqua Pump Co Inc

4.2

About this business

Location details

169 West Stafford Road, Stafford, CT, 06076, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2124 reviews
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Steve Hearn's profile image
Steve Hearn 
on Google
a month ago

Picked up the phone quickly for an emergency well pump failure. Jeff was here within a couple of hours on Saturday to evaluate the issues. My old pump had finally died, and the guys replaced the whole system on Monday. Jeff and the guys did a great job, and the communication and quote were on point. A special shout-out to Jeff for picking up the phone every time I called with a question regarding the new system. Aqua Pump should be proud of the service he provided to the customer. Thanks again, everyone involved. 

Kelly McShea's profile image
Kelly McShea 
on Google
a month ago

A Lifesaver Experience with Aquapump After being without water since the 4th of July weekend, I can't thank Aquapump enough. Other companies either didn’t return our calls or came out only to say they wouldn’t do the job. But today, we contacted Aquapump—and within an hour, Dave, Mike, and Matt were on-site, ready to help. They pulled the well pump from 230 feet down, discovered broken wiring, and had everything repaired and running within the hour. Their professionalism, speed, and willingness to step in when others wouldn... read more

RoseMary Burns's profile image
RoseMary Burns 
on Google
a month ago

Warning: Avoid Aqua Pump My experience with Aqua Pump was largely negative, mainly due to poor management by the owner, Scott, particularly regarding my refund request and extremely high proposed costs. Emergency Service Call ($125): Technicians arrived within 30 minutes, which was the only positive aspect and why I gave two stars. The Issues: With my electrical background, I had already tested the well pump and control box, confirming the pump or wiring was faulty before calling. I knew the pump needed to be pulled, a compl... read more

Mike c's profile image
Mike c 
on Google
2 months ago

Had no water turned out to be failed well pump. Called and techs were out in 20 minutes ! Replaced the pump within 2 hours and I had water again. Great service ! Techs answered all my questions and explained their diagnosis. Price was within reason. Thank you ! 

Michael Benfield's profile image
Michael Benfield 
on Google
2 months ago

Had a terrible experience with Aqua Pump due to lack of service. They insisted I send them a water sample in the mail or bring my water sample to them. When I drove to Aqua Pump, the person I spoke to, said all the water samples are dealt with at the end of the week and they'd get back to me when they had a chance. The competition made a house call, took a water sample and sent me the results within a couple of days. Obviously, I went with the competition. 

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Frequently asked questions about Aqua Pump Co Inc

How is Aqua Pump Co Inc rated?

Aqua Pump Co Inc has a 4.2 star rating with 124 reviews. 

When is Aqua Pump Co Inc open?

Aqua Pump Co Inc is closed now. It will open tomorrow at 9:00 a.m. 

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