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Apria Healthcare
- Home Health Care
- Pearl City, HI
About this business
Location details
98-720 Kuahao Pl, Pearl City, HI, 96782, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Non existant customer service. I have been dealing with billing issues since I received my cap machine. The manager for hnl called and apologized and said she would make sure it was fixed and send me a statement with a breakdown of what was paid by me and insurance. That was 2 months ago. I have left 3 messages with her with no response. I even printed out all my paperwork to have an appt with her, no response. Have talked to mainland billing, the worst, all they want is a credit card for payment. They will NOT resubmit for ... read more
RecommendedOxygen tank bottle rerfills are done same morning I call which I prefer going to warehouse store to exchange my empty tanks... Giving me excuse to stop at a great restaurant for a late lunch in Waimalu Shopping Center..
Today a worker showed up announced to a family home with sick elders while under a quarantine order for covid19 to pick up a rental equipment that was never used. your worker had a mask hanging from his ear not on his face while talking to one of the elders of the house. shame on you and your company.
SO VERY HELPFUL!! Greg is awesome I came to visit my kids who are stationed at the Army base. Once we arrived, I realized that I was missing a part of my CPAP machine. I made a few phone calls and was really having a hard time explaining that I needed the seal which fits in the water reservoir lid. We decided to try GOING to a medical supply store and APRIA was our first attempt. Greg explained my machine was older and they probably didn't stock that part BUT HE WOULD LOOK. He came back and had an economical work-around!!! G... read more
If I could choose 0 stars I would. No customer service at all. Call and by the time you get transferred around it's an hour later then you're magically disconnected.
I would not give them even 1-star if Facebooked that way. The systems set up by the corporate office are convenient for them, but not for patients. I've been an unwilling customer of Apria offices in both Everett, WA, and Honolulu, HI, and found each of them to be hopelessly inefficient. It seems that Apria hires good-hearted people, but then makes it impossible for them to succeed. Every doctor with whom I have discussed Apria throws up their hands when the subject of Apria is raised. Do not use them if you have any other c... read more
Apria Healthcare SUCKS!! Wait times of over an hour if you call in, no response if you send a letter. Can not even get a hold of the local office. Lied to, ignored, FRAUDULANTLY billed my insurance company for a humidifier I never had. Sent me a statement dated 14 Dec 2015, with a due date of Jan 4 2016. Then I get a letter from a collection agency dated 30 Dec 2015!! NEVER, EVER use Apria!!! You have been warned!!!
Frequently asked questions about Apria Healthcare
How is Apria Healthcare rated?
Apria Healthcare has a 3.2 star rating with 239 reviews.
When is Apria Healthcare open?
Apria Healthcare is closed now. It will open on Monday at 9:00 a.m.
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