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Apria Healthcare

2.9

About this business

Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year. Call us for assistance to track your supplies, with billing questions or for any service-related need. 

Location details

1 Lower Ragsdale Dr Bldg 3, Ste 600, Monterey, CA, 93940, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.953 reviews
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Don Cooper's profile image
Don Cooper 
on Google
a week ago
Ann Peters's profile image
Ann Peters 
on Google
2 months ago

Updated 5/23/25 For further clarification: Over a chunk of days in the course of calling a few times a week for over 3 weeks: 1) Thurs - Your wheelchair will be delivered tomorrow 2) Friday - wasn’t delivered 3) Monday - where’s my wheelchair? It’s coming tomorrow. 4) Tuesday- wasn’t delivered 5) Wednesday - where’s my wheelchair? We are waiting on authorization from your insurance. Called them, had them send it over. Why wasn’t I told this one of the many times I called prior? 🤷‍♀️ 6) Thursday - did you get my faxed auth... read more

Ann Peters's profile image
Ann Peters 
on Google
2 months ago

Worst company in the world. Worst customer service. No one knows what’s going on. You get a different answer each time you call and you have to call a lot to find out what’s going on with your order. I’m still waiting for my wheelchair and am post-surgery 1 week. It was ordered 3 weeks ago. I’ve been told 3 times it will be sent tomorrow and also been told they’re waiting on authorization. Which is it? Different answer every time. Departments don’t work together. Communication within is horrible. I’m so sad I have no choice ... read more

Sandra Onorad's profile image
Sandra Onorad 
on Google
3 months ago

Jason is always so helpful and explaining everything to us. 

Dennis Lim's profile image
Dennis Lim 
on Google
4 months ago

Rude call test from a woman that consistently seemed to not want to help but rather give reasons on what went wrong and blame. My order was cancelled but instead she said there’s no order here. She didn’t volunteer to say sorry or help find the root of the problem until I asked is there any history. She didn’t offer a remedy and seemed like she was ready to end the call. I had to say I need the supplies and ask what I need to do. She in turn blamed the insurance. I had to steer the conversation into fixing the situation. Whe... read more

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Frequently asked questions about Apria Healthcare

How is Apria Healthcare rated?

Apria Healthcare has a 2.9 star rating with 53 reviews. 

When is Apria Healthcare open?

Apria Healthcare is closed now. It will open tomorrow at 9:00 a.m. 

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