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Apria Healthcare
- Home Health Care
- Fort Wayne, IN
About this business
Location details
7515 Westfield Dr, Fort Wayne, IN, 46825, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have never seen such incompetent service as I have with this wanna be company! I missed a call from a delivery driver who won't pick up his ph! Called office thy say there no deliveries scheduled to my home! Then I asked for a supervisor only to be it on hold for over 39 minutes. Got tired of waiting and hung up. I will have my dr find another company to use
I just spoke with a representative of this company. The woman I spoke with was cranky, abrupt and argumentative. She was not someone I would ever deal with again, and I won't. I am going to ask my doctor to change oxygen delivery companies at least for my supply. Actually, I will not be asking her, I will be telling her and will tell her why..
Service is not good. They don't answer the phone. This phone number listed rings to a fax machine half the time. Emergency needs for a 90 year old were not addressed. It has taken more than a week for a machine and they still indicate they need another 2 weeks. Not advised to use unless you have a lot of time to wait!
Very rude when I made an appointment to exchange my CPAP mask. Didn't have one to try on, and couldn't understand why I was unhappy with the one they recommended. Since then I've always dealt with cpap.com and they've been wonderful. They're also about 1/2 the price. It's cheaper to buy my supplies and a replacement machine WITHOUT insurance than what my copay was at Apria. When it was said and done they charged between my insurance and my co-pay about $1400 for a machine that I could buy for about $450 from cpap.com. And ye... read more
There are good people that work here, like the receptionist that apologized for the respiratory therapist assigned to me. He was inconsiderate and rude before we even met the first time and it went down hill from there. My sister accompanied me on that first visit and was as shocked as I. There are other businesses in town and we would recommend trying any one of them before this one.
Frequently asked questions about Apria Healthcare
How is Apria Healthcare rated?
Apria Healthcare has a 2.5 star rating with 107 reviews.
When is Apria Healthcare open?
Apria Healthcare is closed now. It will open tomorrow at 8:00 a.m.
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