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2327 Crowne Point Dr, Sharonville, OH, 45241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very dissatisfied with my experience with Apria Healthcare, both the delivery of CPAP supplies and the billing/customer service. Do not recommend using Apria at all. They kept delivering supplies to the wrong address after I moved despite being told about the move beforehand. And then they got shitty when I asked them to refund that money as I never received the supplies since they disappeared somewhere in my old apartment building. Then, instead of updating the account to a new address, they just created a whole new account... read more
STAY AWAY! This company is absolutely awful and getting ahold of anyone is so hard. So many automated systems and menus, and people that hang up on you and want to transfer you. They will send you wrong equipment and then try to charge you to fix it. Then, they will also make you drive an hour to them to return anything. Stay away, find another company!
Youi have to work very hard to be this awful. Their service staff uniformly is foreign and unintelligible. I ordered my CPAP supplies, and I got the wrong items. Even though I repeatedly told the person I need an F30i mask not an X30i mask, I still got the X30i ones. I called to get the right items and AGAIN I spent way too long telling the person I needed an F30i mask, not an X30i mask. Who knows if I'll get the right ones. They still haven't come. This ridiculousness has being going on now for 2 weeks without resolution. I... read more
wonderful to work with! They were able to get me my DME in time for my procedure on a quick turnaround timeframe.
The most recent call from a representative was absolutely unintelligible through his thick accent and significant language barrier - which is not MY FAULT, as the customer. Orders are wrong, and there's zero communication going on. They don't understand us, we don't understand them - this is an absolutely a nightmare and huge waste of time and money. The website is practically worthless unless you are just placing a repeat order, there is zero ability to adjust or change what you want/need. Worthless. No value. No service. H... read more
Apria Healthcare has a 2.3 star rating with 99 reviews.
Apria Healthcare is closed now. It will open tomorrow at 9:00 a.m.
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