Apria Healthcare

Nathan Harris 

on Google

6 months ago

They took advantage of me don’t use them. 

BLOATED LUNATIC 666 

on Google

a year ago

I just received a bill from 4 years ago. Apria tried to bill an insurance that I no longer have and because they waited so long and that insurance doesn’t exist they are claiming it’s my responsibility. In broken English they just keep asking how I’m going to pay. The customer service billing is impossible to contact and they ramble and you can tell they are following a script of resolutions but this situation isn’t listed. I’ve spent hours on the phone trying to resolve this issue and infuriating. 

J.B. M. 

on Google

a year ago

With the exception of the Supplies/Reordering department, and the Compliance department, Apria (in the Washing County Pa. area) needs a COMPLETE staffing overhaul from the ground up!!!! I have had one of the most aggravating, deceitful, and just plain horrid experiences of my life trying to get my CPAP script fulfilled. It took a week shy of 3 months' worth of arguing between them (Apria Customer service, and whomever handles the scripts/insurance approval) and my PCP, resulting in multiple phone calls from myself, my mother... read more

Brian F 

on Google

a year ago

This HORRIBLE company doesn’t even deserve 1 star! For over a year now, they send me the wrong CPAP equipment but continue to bill me. I have tried to talk to someone about the issue countless times but each time they immediately switch to the billing issue (I have a past due balance that I refuse to pay since it was the wrong equipment and I had to pay out of pocket for the correct equipment) and when I tell them I will not pay until I receive the correct equipment, they hang up on me. This last call I just made a few minut... read more

Sheila M. 

on Google

2 years ago

This company should not be in business. For a year and because they are so disorganized and awful, I have received only delays in my treatment which has caused significant setbacks to my heath.