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Apria
- Home Health Care
- Spring, TX
About this business
Location details
23707 West Hardy Road, Spring, TX, 77373, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Right from the start I had a problem with Apria. They must have gotten my name or some other personal info wrong because it took me almost a month to get my order placed and I still haven't received it. I was called to verify my ins and their phone number and I called them to find out the issue. They kept telling me "it takes 7-10 business days", then the next time they call to verify ins number again the so ok thanks well let you know. It wasn't until the fourth or so time I called and got someone in the line that said, "le... read more
Dr sent Apria a prescription for CPAP. Never told me bc I would have denied it due to frequent travel. Apria left a voicemail, delivered CPAP equipment to my house while I was out of the country, WITHOUT speaking to me to confirm!! It's been 4 months. A few phone calls to their customer service on hold for 20min, and a $500. Bill, and counting that they say I owe bc I haven't met my deductible. And they are trying to bill my insurance. I have not used, nor will I use this unprofessional company! They offered to pickup, by vo... read more
Agent was very pleasant, courteous and helpful. Quickly addressed my issue and got it resolved.
I am a new CPAP user. My doctor warned me that Apria was challenging but it was the only company in network with my insurance company. It took a month to get my prescription to them because I was twice given the wrong fax number. When I would call to see if had been received, I would be told it takes several days to process and I should call back. Finally after three weeks, I asked to confirm the fax number. What I had been given originally was wrong. I have no idea where my protected health information was sent as a result ... read more
Frequently asked questions about Apria
How is Apria rated?
Apria has a 2.8 star rating with 76 reviews.
When is Apria open?
Apria is closed now. It will open on Monday at 9:00 a.m.
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