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Apria

2.8

About this business

Location details

23707 West Hardy Road, Spring, TX, 77373, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.875 reviews
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Michelle Howes's profile image
Michelle Howes 
on Google
3 days ago

Right from the start I had a problem with Apria. They must have gotten my name or some other personal info wrong because it took me almost a month to get my order placed and I still haven't received it. I was called to verify my ins and their phone number and I called them to find out the issue. They kept telling me "it takes 7-10 business days", then the next time they call to verify ins number again the so ok thanks well let you know. It wasn't until the fourth or so time I called and got someone in the line that said, "le... read more

Westie Rudolphi's profile image
Westie Rudolphi 
on Google
3 months ago

Dr sent Apria a prescription for CPAP. Never told me bc I would have denied it due to frequent travel. Apria left a voicemail, delivered CPAP equipment to my house while I was out of the country, WITHOUT speaking to me to confirm!! It's been 4 months. A few phone calls to their customer service on hold for 20min, and a $500. Bill, and counting that they say I owe bc I haven't met my deductible. And they are trying to bill my insurance. I have not used, nor will I use this unprofessional company! They offered to pickup, by vo... read more

Stephen Smith (Steveyryder)'s profile image
Stephen Smith (Steveyryder) 
on Google
3 months ago

Agent was very pleasant, courteous and helpful. Quickly addressed my issue and got it resolved. 

Ann Webb's profile image
Ann Webb 
on Google
6 months ago

I am a new CPAP user. My doctor warned me that Apria was challenging but it was the only company in network with my insurance company. It took a month to get my prescription to them because I was twice given the wrong fax number. When I would call to see if had been received, I would be told it takes several days to process and I should call back. Finally after three weeks, I asked to confirm the fax number. What I had been given originally was wrong. I have no idea where my protected health information was sent as a result ... read more

Opal Carter's profile image
Opal Carter 
on Google
8 months ago

Having difficulty with setup. 

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Frequently asked questions about Apria

How is Apria rated?

Apria has a 2.8 star rating with 75 reviews. 

When is Apria open?

Apria is closed now. It will open on Monday at 9:00 a.m. 

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