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Appliance Care of Atlanta, LLC
- Appliances & Repair
- Alpharetta, GA
About this business
Appliance Care of Atlanta is local, family owned and operated. We specialize in repair and maintenance of all major brands and appliances and hire only the best & most experienced techs in the business. All of our technicians are background checked and are highly experienced in the repair of all major appliances brands and regularly have ongoing training to keep up with the constantly evolving technology of household appliance. Our pricing is based on the Appliance Repair National Blue Book Price Guide, that provides a solid... read more
Location details
11785 Northfall Ln Ste 507, Alpharetta, GA, 30009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 9:00 p.m. | |
| Tue | 07:00 a.m. to 9:00 p.m. | |
| Wed | 07:00 a.m. to 9:00 p.m. | |
| Thu | 07:00 a.m. to 9:00 p.m. | |
| Fri | 07:00 a.m. to 9:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
My previous review stated, My microwave is working perfectly again, thanks to the technician who came out today. I initially thought the issue was with the ********** but it turned out to be a $22 switch. The total cost to replace it, including diagnostics and checking the electrical current flow, came to $275. While I appreciate the quick repair, the markup on parts is definitely something to consider.I believe they fraudulently misrepresented the ********* is an update: The microwave is not working perfectly again. There i... read more
**** came to repair a Maytag washing machine. He charged me $189 to reset the codes on the mother board due to the lid lock code that was probably the problem. He unplugged the washer after resetting it and left. He said it was all fixed. I turned the washer on and it wasnt fixed lid lock blinking. I called him back in he said you just have to unplug it every time you wash to reset it because the motor is probably going bad. The $189 is no guarantee to fix the problem. He did not run a code to see what the problem was. If he... read more
Called this company Sept 17, 2024. Washing machine is a one piece stackable with top loading washer - problem is last spin cycle was not draining water. Clothes were full of water when machine stopped. App't was made for the next day. Tech named **** arrived. I explained situation. **** took off the front cover of the machine then started machine so it could go thru complete washing cycle. Last spin cycle still not working. He checked the safety lid lock while machine was running and could find no problem with it. He said th... read more
Great Service by Appliance Care of Atlanta!
Never use this company! it was ripped off by this company. I had freezer not coolinfg as set temperture. They replace part deforst terminator on Feb 27,2023. They replace a one part out of three component. at the time of service. The part cost only $75. they charged $950. now within 5 months. I have same problems freezer not cooling as set temperture. So I called another company on 8/17//2023,Sub Zero and they are certified for sub zero refrigerator. they replaced all three part $930
I am VERY disappointed. I requested an appointment yesterday for a Technician to come and fix the fridge but they said they were "booked" so I had to wait for them tomorrow which is today. So they came here eariler than expected because they told me they were going to come between 8 AM and 5 PM. So they've arrived at my home and all they did was go behind the fridge, took off the panel, and then just basically said "well the circut board is fried so I cannot fix it" I mean what? I thought this person was suppose to fix my fr... read more
Never use this company. First make sure to get the quote in writing with the breakdown and details. They will quote you verbally for the reason. They came and gave me the quote for fixing my refrigerator control board and dispenser. Came and fix the control board but didn't fix the ice dispenser saying it needs a motor change. I asked the quote (verbal) includes fixing both things but he blatantly lied and denied. Then he said I will only charge for motor not the labor or anything else. After few days when I followed up he s... read more
Business response:
Hello sir hope all is well, my apology that you feel like you had this type of experience with our company. So if I can explain the 1st time the technician was out your board was bad and needed to be replaced and is why your ice was not dispensing. So you are correct in stating that the 1st quote was indeed to fix the board and ice dispensing as the board controls the ice dispensing. However after replacing the faulty board, it became evident that there was also an additional issue with the motor as well. We were not able to... read more
DO NOT USE. I was 100% ripped off by this company. I had a broken Subzero wine refrigerator due to leaking freon. They charged me $1000 to basically patch a hole where freon was leaking, install a $2 ****** valve, and put in more freon. I will absolutely never use this company for any appliance repairs again.
Business response:
Hello so just to clarify we didn't just "patch a hole" but had to perform a full system evacuation, recovery and freon recharge as well. Sorry you feel that way but all our prices come from the national price guide book and were explained before any work was done and we would not have done any work without your approval.
Great company to work with. I requested service for a refrigerator through their website. I received a call back in less than two hours and was able to schedule an appointment for the next day. The service person called when he was 45 minutes away and was within the service window. The service person was thorough, polite, and explained everything clearly.
Business response:
Dear valued customer, thank you for taking the time to leave such nice and pleasant feedback. We truly appreciate you as a customer and are pleased that we could help you with your problem. If you need any other kind of appliance repair in the future or have any questions please don't hesitate to contact us. Kind regards, Appliance Care of Atlanta Management.
Frequently asked questions about Appliance Care of Atlanta, LLC
How is Appliance Care of Atlanta, LLC rated?
Appliance Care of Atlanta, LLC has a 4.8 star rating with 1,434 reviews.
When is Appliance Care of Atlanta, LLC open?
Appliance Care of Atlanta, LLC is open now. It will close at 9:00 p.m.
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