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Apple Honda York Service Department
- Automotive
- York, PA
About this business
Location details
1313 Kenneth Rd, York, PA, 17404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Took my car in for an oil change and alignment got me in and out fast and had friendly staff. Will be returning for service as needed.
Was a walk in to service when car was slow to start or start at all. Josh Semon didn't ignore us, but listened carefully and after speaking to service department and checking out the car himself. Said, yes we can get you in and I'll get you shuttle ride home. He called twice throughout the day to let us know that indeed the battery had failed and would be replaced and looked up the current warranty left on battery and told us our share. He arranged shuttle back in the afternoon. Couldn't ask for better service. Josh is a gre... read more
I took my car in for a grinding noise that got louder while braking, which I thought was an issue with warped brake rotors (the brake pads were in like-new condition). I called in beforehand to see if it could be covered under warranty. I left a voicemail on the service advisor line since they were all "busy." They didn't get back to me by the end of the next day, so I went to the line for scheduling an appointment and they were able to connect me to a service advisor within a minute. After the diagnosis, they told me they c... read more
Worked with Jennifer Sanchez as my service advisor. She went above and beyond to help my situation. Very good customer service.
I am extremely disappointed with the pricing transparency and customer service at this location. My wife brought her SUV in for a routine oil change & wiper replacement. She asked them to look at a software glitch with the rear hatch. The "repair" consisted of a simple BCM reset (unplugging the battery), yet we were charged $179 for this five-minute procedure. When I contacted the manager, Jason, to discuss the fairness of this charge, he was dismissive and sarcastic. He asked me, "Well the car is working, isn't it?" Rather ... read more
Frequently asked questions about Apple Honda York Service Department
How is Apple Honda York Service Department rated?
Apple Honda York Service Department has a 4.3 star rating with 47 reviews.
When is Apple Honda York Service Department open?
Apple Honda York Service Department is closed now. It will open tomorrow at 7:00 a.m.
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