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1040 Grant Rd #103, Mountain View, CA, 94040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | 07:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Lost trust --- Dr. Jekyong Kim was too eager in pulling my tooth and did an implant without honestly evaluating and explaining alternatives. The whole thing felt like a scam. Absolutely zero stars here.
I’ll start with the good before I get into why we won’t be returning to this office. My husband’s crown fell out on Saturday (02/14), and unfortunately Monday was Presidents Day, so he was in pain all weekend. Apple Dental was the only office open that Monday and they were able to get us in on Tuesday, which we appreciated. They took X-rays and the dentist said she thinks his molar needed to be extracted. I’m not a dentist, but even from the X-rays it didn’t look cracked at all. The dentist’s uncertainty, combined with the p... read more
I have been receiving treatment from Apple Dental in the past few years. I really like Apple Dental! Everyone here is super nice and my dentists are professional and helpful. So far, I have 6 crowns and 6 tooth extraction done at Apple dental. Everything went well!
Awful practice. Very disappointing experience. They up charge and up sell EVERYTHING. When asked questions or reasoning for things on statement they could not answer. RUN. Even the oral surgeon at this location was mediocre. Pure money grab. I got an opinion down the street for half of the price. I showed them my quote and they said there was a bunch of stuff I didn’t even need. This company is committing fraud. I recommend getting ALL paperwork (chart note, X-rays, quotes etc.)
I want to start by saying the doctors and dental staff are extremely kind and professional. Unfortunately, the back office is a completely different experience. There is a serious lack of communication, and the office manager is rude and unhelpful. I was charged excessive amounts for procedures that did not seem necessary, and when I called with questions, my calls were never returned. While the clinical staff is excellent, the back office operations are very disappointing.
Apple Dental Practice has a 4.3 star rating with 206 reviews.
Apple Dental Practice is closed now. It will open tomorrow at 8:00 a.m.
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