Apple Crocker Park

Lindsey Fitch 

on Google

5 days ago

Do the people that work here get paid because they didn’t help me at all 

Kelly Durst 

on Google

5 days ago

I have a 2022 M2 chip MacBook Pro that was taken in for service due to an erratically functioning trackpad. The tech at the service desk was very helpful, informative, and friendly. He was working under a lot of pressure because he was the only service tech on duty but he continued to maintain a friendly attitude with everyone while I was there. I did not have AppleCare coverage by the way. He informed me that if the service department detected any evidence of liquid damage to the trackpad the computer would be closed up and... read more

Genna Cimoroni 

on Google

a week ago

While the employees who helped me were very pleasant and nice (Mike and others who I wasn’t sure of their names), this was a very unorganized repair process. I dropped off the laptop for a screen repair on August 11th as I had 2 weeks of PTO to wait for the repair. The initial work order was confirmed via email. It said it should be done on August 21st. I received no email nor phone communication. I had to reach out myself and they then finally called me 24 hours later letting me know that there were extra process steps befo... read more

Ava Burgio 

on Google

2 weeks ago

i went in there to get my macbook screen replaced. they told me it would take 3-5 days to order the parts and i could keep my mac until then. i then get a call a week later explaining that they got the parts. once i brought my mac in they explained it would take 3-5 days to replace the screen. i went home and called them later that night just to check if there was anything i could do to get it fixed faster because i am a full time college student who doesn’t have another computer or ipad and i commute to school so a school c... read more

Sonya Makarovec 

on Google

2 weeks ago

I had a very disappointing experience. I waited for over 20 minutes and no one came to assist me. I asked three different staff members for help, but I was completely ignored. All I wanted was to purchase an iPhone, which should be a very quick and simple process. This level of service is unacceptable.