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Appalachian Underwriters, Inc.

3.1

About this business

Appalachian Underwriters, Inc. (AUI) is the fifth largest Managing General Agent in the nation. We provide over 25,000 independent insurance agents across the country a national wholesale outlet to place Workers' Compensation, Commercial Specialty, and Personal Lines insurance. We are licensed to do business in all 50 states. Our successes are built around the quality associates throughout our organization who are collectively committed to excellence in customer service. For their dedication, AUI associates are rewarded for ... read more

Location details

800 Oak Ridge Turnpike # A1000, Ste A-1000, Oak Ridge, TN, 37830, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.1109 reviews
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Kaylor Booker's profile image
Kaylor Booker 
5 years ago

They canceled our policy without any notice. They claim they did not take a payment. However we have proof of payment. We had hail damage to some of our vehicles. Contacted our agent and was told our policy is canceled. Now this is 11 days after we paid them. To be told that they are canceling my insurance from a Man on Vacation! No paperwork whatsoever! And they will be sending me a refund for my first payment on 6/4/20 but he's unsure how much it is! Avoid this company at all cost! 

Charles Barfield's profile image
Charles Barfield 
recommend  Recommended
5 years ago

Great customer service and tremendous list of markets! Been using them for years. 

Vinnie Vineyard's profile image
Vinnie Vineyard 
5 years ago

A pretty unprofessional place to work that currently is an HR nightmare. This place is ran worse then answer financial, which I thought would be humanly impossible. Looking for work? look somewhere else. 

Charlie Peppers's profile image
Charlie Peppers 
6 years ago

Tried to go up on premium without any notice by contacting my lender. Lender wouldn't pay it and they canceled my insurance without notice. Nice job Appalachian! 

Carl Vidrine's profile image
Carl Vidrine 
recommend  Recommended
7 years ago

I just saved money and got more coverage on my home in Grand Isle. The agency is Vegas insurance in Cutoff. Tell them that I sent you. Thank God we finally got some relief. Thank you Appalachian!! 

Eric Link's profile image
Eric Link 
7 years ago

Pretty unprofessional. Charge a $250 "membership fee." Attempted to write business with them, most of the time they are no where near competitive in the market place. Then they cancelled the appointment( which is fine since we weren't able tow rite much business with them anyway, they decided not to return the membership fee. I would not recommend doing any business with them as there are many other MGA's out there with better markets. 

Shannon Skipper Russell's profile image
Shannon Skipper Russell 
7 years ago
Larissa Ledford's profile image
Larissa Ledford 
8 years ago

Best place to work ever!!! I love being able to talk to the agents that call in and help them work out whatever is going on with their policies. And overall, you won't find a better team of people than at AUI ❤❤ 

Weston White's profile image
Weston White 
8 years ago

Frequently asked questions about Appalachian Underwriters, Inc.

How is Appalachian Underwriters, Inc. rated?

Appalachian Underwriters, Inc. has a 3.1 star rating with 109 reviews. 

When is Appalachian Underwriters, Inc. open?

Appalachian Underwriters, Inc. is closed now. It will open at 9:00 a.m. 

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