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a.p.i. Alarm
- Home Services
- Toronto, ON
About this business
Location details
5775 Yonge St #700, Toronto, ON, M7A 2J5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After 3 days of constant calling and on line holds many times dropping, I finally got a resource after telling the AI bot "cancellation". I had an alarm go off and was told by this resource that because I enterred the code within 2 min, no one called. Also used their web site to leave messages and non one ever responded. I have now cnacelled their service qcquired another company.. Bell should be ashamed of itself.
I have been tryng to call this company. Does anyone work in this company? Today alone I called twice and get Noa who seems to be an AI agent. He transferred me to a voice mail as the support extension 1002 is on the phone. I left my phone number and a brief message. No one called back. After Bell Canada sold it to them, I cannot get through to their customer service and or technical support. My system is off line due to a sabotage of the panel. I have no service since November 5, 2025. They ask me to be patient and they w... read more
Very poor service, or rather no service. Last month I complained, promised me our technician would contact me, but till now, one and a half months later, nobody has shown up. Why Bell have given security services to api?
I do not recommend this company after Bell Canada sold it to them. Cannot get through to their customer service and or technical support. Very disgusting!!
I have been tryng to call this company for 5 days now and evey extension i choose, no one answers very poor CS, does anyone actually work in this company? i wouldn't even give them a 1 star ..
I moved from another Province to Ontario. I was advised when I cancelled my Smart Home Services there would be a penalty since I had a 3 year contract and 1 year remaining. However, I was advised I would receive a refund of the $250 early cancellation fee since I was installing Bell Home Service in new residence. I was not advised there was a business sale with a.p.i. at the time. The refund is not happening and I am not able to get confirmation from Bell, who advised me that it is up to this new company. a.p.i. has no ... read more
Frequently asked questions about a.p.i. Alarm
How is a.p.i. Alarm rated?
a.p.i. Alarm has a 2.5 star rating with 782 reviews.
When is a.p.i. Alarm open?
a.p.i. Alarm is closed now. It will open at 8:30 a.m.
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