This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
a.p.i. Alarm
- Home Services
- Toronto, ON
About this business
Location details
5775 Yonge St #700, Toronto, ON, M7A 2J5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been tryng to call this company. Does anyone work in this company? Today alone I called twice and get Noa who seems to be an AI agent. He transferred me to a voice mail as the support extension 1002 is on the phone. I left my phone number and a brief message. No one called back. After Bell Canada sold it to them, I cannot get through to their customer service and or technical support. My system is off line due to a sabotage of the panel. I have no service since November 5, 2025. They ask me to be patient and they w... read more
Avoid This Company at All Costs — Zero Customer Service I’ve been trying to reach API for months since they took over, and it’s been nothing but a nightmare. Today alone I spent 3.5 hours on hold and still couldn’t get anyone to answer. They simply don’t pick up the phone, don’t respond, and don’t care. Their customer service is non-existent. I’m now calling to cancel all three of my locations with them because it’s impossible to run a business when your provider refuses to communicate. If you’re considering them—stay awa... read more
Wish I could give Negative star rating. We also have been affected by the recent transfer from Bell/MTS to a.p.i.. Went to office at 220-3025 Portage Ave. it was in process of being moved out, no forwarding address. Other address at 3657 Robin Blvd. is also not valid. Emailed a termination of service Oct 25, still waiting for reply. Our system was off line due to renovations, told we had 96 hours only. That was 3 weeks ago. Put stop payment on auto withdrawals. BBB compliant in process as well as with the office of Ministe... read more
Very poor service, or rather no service. Last month I complained, promised me our technician would contact me, but till now, one and a half months later, nobody has shown up. Why Bell have given security services to api?
I do not recommend this company after Bell Canada sold it to them. Cannot get through to their customer service and or technical support. Very disgusting!!
I have been tryng to call this company for 5 days now and evey extension i choose, no one answers very poor CS, does anyone actually work in this company? i wouldn't even give them a 1 star ..
I moved from another Province to Ontario. I was advised when I cancelled my Smart Home Services there would be a penalty since I had a 3 year contract and 1 year remaining. However, I was advised I would receive a refund of the $250 early cancellation fee since I was installing Bell Home Service in new residence. I was not advised there was a business sale with a.p.i. at the time. The refund is not happening and I am not able to get confirmation from Bell, who advised me that it is up to this new company. a.p.i. has no ... read more
Frequently asked questions about a.p.i. Alarm
How is a.p.i. Alarm rated?
a.p.i. Alarm has a 3.4 star rating with 371 reviews.
When is a.p.i. Alarm open?
a.p.i. Alarm is closed now. It will open at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com