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Apex Edi
- Medical Supplies
- American Fork, UT
About this business
Location details
174 S 1100 E, American Fork, UT, 84003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Three months of chaos — Apex EDI wrecked my collections If I could give zero stars, I would. Apex EDI has been nothing but a nightmare for my dental office. From day one, during onboarding with Sarah Cunningham, I was told their system had “some issues releasing claims” but that a “specialist” would look into it. Spoiler alert: they never did. For the next three months, I was stuck calling every single week to make sure my claims actually released. Most of the time I spoke to John, who always said, “I’m going to escalate it ... read more
This company will be your biggest nightmare. Even as a paying customer, they will ignore you for months on end. Take your business anywhere else.
Highly unprofessional support staff.
I am utterly disappointed with the appalling level of service provided by Apex. My recent experience with them has been nothing short of a nightmare.There lack of Response and Resolution: Despite contacting them multiple times over a span of 3 1/2 days, of no claims not being processed. when I escalated the issue to both first-level and second-level support, I received no concrete resolution or even acknowledgment of the problem.Excuses and Delay Tactics: I was given excuses such as the company dealing with other problems li... read more
The customer service is horrible. There is never anyone available to answer the phone. They give you the run around anytime there is a problem.
Frequently asked questions about Apex Edi
How is Apex Edi rated?
Apex Edi has a 3.3 star rating with 76 reviews.
When is Apex Edi open?
Apex Edi is open now. It will close at 5:00 p.m.
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