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Apex Edi
- Medical Supplies
- American Fork, UT
About this business
Apex Edi is located at 174 S 1100 E, American Fork, UT. This business specializes in Accounting & Bookkeeping.
Location details
174 S 1100 E, American Fork, UT, 84003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This company will be your biggest nightmare. Even as a paying customer, they will ignore you for months on end. Take your business anywhere else.
Highly unprofessional support staff.
I am utterly disappointed with the appalling level of service provided by Apex. My recent experience with them has been nothing short of a nightmare.There lack of Response and Resolution: Despite contacting them multiple times over a span of 3 1/2 days, of no claims not being processed. when I escalated the issue to both first-level and second-level support, I received no concrete resolution or even acknowledgment of the problem.Excuses and Delay Tactics: I was given excuses such as the company dealing with other problems li... read more
The customer service is horrible. There is never anyone available to answer the phone. They give you the run around anytime there is a problem.
Do not use for dental. Not helpful. Does not auto print paper claims and dies not flag them as needing to be printed. Unable to attach images to claims 20% of the time. Support only knows how to guide you to their support page videos and not how to remote in to see if functions are properly turned on from their end. There are better EDI platforms out there for dental.
Frequently asked questions about Apex Edi
How is Apex Edi rated?
Apex Edi has a 3.3 star rating with 75 reviews.
When is Apex Edi open?
Apex Edi is closed now. It will open on Monday at 8:00 a.m.
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