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Apartment Exchange

3.5

About this business

Full service property management company proudly serving the St. Louis area since 1973. 

Location details

4 Sunnen Dr #120, Ste 120, Maplewood, MO, 63143, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat11:00 a.m. to 4:00 p.m.
SunClosed
3.576 reviews
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Danielle Adelsberger Freeman's profile image
Danielle Adelsberger Freeman 
5 years ago

you can start by not evicting tenants that actually pay their rent and bills and have a nice clean home with a great yard and take very good care of your things when they complain about things being wrong in their home or residence. I never thought to get out here and read these reviews I should have said they're all exactly my same story so obviously this is a pattern for you and very shameful that you're doing this to people and displacing them and our children for wanting what is right by state law and that's a clean work... read more

Spencer Vaughn's profile image
Spencer Vaughn 
5 years ago

this group has refused to make reasonable modifications under the fair housing act.. the U. S. Department of Housing and Urban Development has mandated that reasonable modifications must be made.... they are discriminatory 

Coll Koehr's profile image
Coll Koehr 
5 years ago

These people do not know how to treat their tenants. Maintenance will not show up when they say they will. When they finally showed up a week late, after promising to show up the next day, they carelessly threw away boxes of important and sentimental items without permission. Items that cannot be replaced were thrown away like garbage without anyone asking us if they were items we wanted to keep. These people do no know how to run any type of rental property and should not be trusted. They will toss your belongings into the ... read more

Ali MacNair's profile image
Ali MacNair 
6 years ago

The people that work here are incompetent and have no clue how to treat people. If it isn't their own heat going out 5 times within 45 days, they don't care. At one point, even though they promised maintenance would be there that day, we had to take off work two days later to ensure they would make it over because they hadn't yet and it was below 50 in our apartment. We were good tenants who always paid rent on time. When we complained about the heat after the fourth time it broke, they told us that they will stick to quick ... read more

Business response:

Ali, we apologize for the issues you had with your heat last winter. It is rare for that many trips to be required. When it does, we have to assess whether the contractor is doing all they can to repair the problem and giving the furnace all the attent…See More 

Amber Schroeder's profile image
Amber Schroeder 
7 years ago

The people at apartment exchange has always been very helpful to me. I have been renting from them for almost two years now and have never had any issues. They are always quick on maintenance calls and respect the privacy of their tenants. Kelly and Eric go above and beyond to make sure their tenants are living happily and safely. 

Business response:

Thank you Amber! It's always nice to hear positive feedback from our residents who have been having a positive experience. It's also great motivation to keep trying to get better at everything we do! 

Bonita Moore's profile image
Bonita Moore 
11 years ago
Nicko Bailey's profile image
Nicko Bailey 
11 years ago

Frequently asked questions about Apartment Exchange

How is Apartment Exchange rated?

Apartment Exchange has a 3.5 star rating with 76 reviews. 

When is Apartment Exchange open?

Apartment Exchange is closed now. It will open at 9:00 a.m. 

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