Ao Smith's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Ao Smith

1.8

About this business

Location details

500 Wald, Irvine, CA, 92618, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.813 reviews
Select a rating
James Lozano's profile image
James Lozano 
on Google
a month ago

Trash shoting flames at us something wrong with the boiler! This sucks dude! Use plumber boy to fix! And cold water 2 a week I’m sorry to give this review. No hot water. thot: water heater . 

James Lozano's profile image
James Lozano 
on Google
a month ago

Trash shoting flames at us something wrong with the boiler! This sucks dude! Use plumber boy to fix! And cold water 2 a week I’m sorry to give this review. 

Martin Aki Tsui's profile image
Martin Aki Tsui 
on Google
7 months ago

Trash water heater, trash support. Water heater was ordered 2 years ago and upper thermostat is broken. They refused to order and replace the part (despite under the warranty) straight from their office/warehouse. Instead, they outsource it to Lowe's and Lowe's don't have the parts. In other words, it is a way to bypass any warranty that they claimed to provide. If parts can break just after 2 years then their product is straight garbage. 

ivan sandoval's profile image
ivan sandoval 
on Google
8 months ago

Only worked for a day called them for help to get a refund, just for them to say to leave the boiler that doesn’t work installed and take pictures of it. All we wanted was a quick and simple return the only reason we got our refund was because Lowe’s called on our behalf. Pluss the ladi was rude and hung up on me and my dad never buying a boiler from Lowe’s go to Home Depot worked immediately 

Josh Lay's profile image
Josh Lay 
on Google
10 months ago

Hey AO Smith. You owe me big time. You cost me over $1200 worth of time, labor, and material to replace a 40-gal water heater that I installed 3 weeks ago that started leaking from the bottom of the tank. Plus I basically lose another $900 because you only allow an even exchange, and I'm not putting another piece of trash in there so I bought a Bradford White instead. You owe me for my labor and a full refund for the absolute garbage you are selling with zero quality control. 

View all google reviews

Frequently asked questions about Ao Smith

How is Ao Smith rated?

Ao Smith has a 1.8 star rating with 13 reviews. 

When is Ao Smith open?

Ao Smith is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com