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Anthropologie, Inc.

1.9

About this business

Anthropologie was founded in 1992 by a small group of people with a belief in the magic of opening up to the unexplored. Its stores have been home to a variety of items, such as hand-beaded and dip-dyed vintage cashmere cardigans; sandals hand-built from the wooden heels up with vintage tie material and embroidered buttons; and the first quilt ever printed with 100 hand-cut blocks by artisans in Jaipur, India. The clothing, jewelry and products for home that customers find in its stores and catalogs are always in flux. The s... read more

Location details

5000 South Broad Street, Philadelphia, PA, 19112, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.942 reviews
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Lara Anderson's profile image
Lara Anderson 
5 years ago

By responding to customer emails regarding complaints! 

Liz Oliver Bettineschi's profile image
Liz Oliver Bettineschi 
5 years ago

Worst Customer Service. Have called for months - everyday. Currently do not have furniture that I ordered and they have over charged me about $700. Sent emails. Called and still no resolve. 

Cally Sommerville's profile image
Cally Sommerville 
6 years ago

Actually deliver purchases and not use insecure shoddy couriers. And if something goes wrong at least try to help. I was told by customer service that once goods go to courier Anthropologie is not responsible yet wasn't given ANY Information on how to contact the courier. Just told to call back in a few days! Shameful. 

Lisa Halpin O'Brien's profile image
Lisa Halpin O'Brien 
6 years ago

Worst customer service experience ever! I scheduled a date for my furniture to be picked up as it didn't work in my room. Metropolitan Delivery never showed up to pick up the furniture and never called me. I placed 4 calls within the next 24 hours to Metropolitan and 3 calls to Anthropologie and no one can assist me orcwill call me back. I'd like to take the furniture and drop it off at the store! I am a loyal Anthropologie shopper, but I will never purchase furniture from them again. 

Megan Sandusky's profile image
Megan Sandusky 
7 years ago

Horrible. Waiting over a month for rugs and I am continuously rescheduled. Still do not have a delivery date. Horrible service and absolutely no accountability for customer service or experience. Incredibly disappointed and will not be purchasing anything the anthro home again. 

Maureen Mcfadden's profile image
Maureen Mcfadden 
7 years ago

Frequently asked questions about Anthropologie, Inc.

How is Anthropologie, Inc. rated?

Anthropologie, Inc. has a 1.9 star rating with 42 reviews. 

When is Anthropologie, Inc. open?

Anthropologie, Inc. is open now. It will close at 5:00 p.m.  

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