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300 StoneCrest Boulevard Suite 210, Smyrna, TN, 37167, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I was informed I was dismissed from the practice because I had asked to see another dr in the practice years prior. Supposedly this meant I fired him which I was unaware what this meant. I think this is ridiculous. Unfortunately he practices at my hospital of choice!
Have had any problem I was experiencing explained so I can understand what is happening to me. Always kind and puts me at ease before my colonoscopy. Nurses and staff always kind and very helpful. Will continue to refer friends and family to him.
Business response:
Thank you for the positive feedback. We appreciate the kind words.
Dr Montemuro was over 40 mins late to my appointment. During the appointment he was rude and dismissive of my problems. Do not feel like he adequately took time to listen to me and diagnose my issues.
Business response:
We are sorry to hear of this experience with Anthony Montemuro, MD and would like to look into this further. Please call our Practice Manager, Jessica at 615-223-6606 so that we can get further information to address the situation.
My insurance changed so I tried to schedule a colonoscopy for both my wife and myself with this office as they were in network. When I called I was told to transfer our records to their office and they would call us. After two months I called and the lady that answered apologized that it fell through the cracks. As she was scheduling my wife’s appointment she suddenly stopped and said I’m sorry but your wife’s account is flagged and we can’t see her. She couldn’t give me a reason why but offered for the office manager to cal... read more
I can now eat food that seems to go directly to my stomach before it would get to the flap and not go into my stomach right away
I have attempted to get results from labs and also had a hard time getting them ordered. The nursing staff is very unprofessional and they do not call you back when they say they will. Ignore calls that have come in regarding patient that is very sick and they just do not care about their patients. The office is not that busy as covid-19 still has its restrictions ongoing and the website states open until 4:30pm. However the answering machine was on at 4:10 and the phone was conveniently was busy for 20 minutes straight prio... read more
Business response:
Please accept our apology and know the experience you describe is not acceptable in our eyes. While we are unable to comment on specific patient encounters online due to HIPAA, we would appreciate the opportunity to discuss your concerns more offline. If you are open to it, please don't hesitate to reach out to our Practice Manager, Jessica McGill at 615-223-6606.
Kind, friendly, welcoming staff, clean environment, Busy the day I was there but relatively quickly seen and checked, I would definitely recommend them to anyone.
Business response:
Thank you so much for the positive feedback! We take pride in serving the Smyrna community and appreciate the kind words!
The visit went smoothly beginning with the check in. Connie was so nice and even though she had several waiting to be checked in, she was patient and professional. Dr. Montemuro listened to my many concerns and i didn’t feel rushed. I would definitely recommend this practice.
Business response:
Thank you for your review of Gastroenterology Specialists of Middle Tennessee! We take pride in serving the Smyrna and Murfreesboro communities and appreciate you taking the time to write such a kind review. We will be sure to pass it along to our staff.
Such a very professional!
Anthony Montemuro has a 4 star rating with 101 reviews.
Anthony Montemuro is closed now. It will open at 9:00 a.m.
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