Anthem Blue Cross and Blue Shield

Mara Browning 

on Google

2 weeks ago

Coverage sucks. Member support sucks. Provider support sucks. And if you still decide to go with them, I will leave you with the word of advice - do your due-diligence about network coverage (they don’t make it easy) And good luck trying to even get a hold of an actual person (via phone or chat) for help. I hope you don’t have any plans that day as it will be spent being transferred dept to dept, grueling hold times, and yelling at a robot that does not understand the word “representative” or a press of the #0. It took 6 wee... read more

Steven 

on Google

a month ago

I am going to one star every single Blue Cross Blue Shield building in America today because I called a year ago about quotes for pricing about health insurance. NEVER actually got health insurance through BCBS but yet they sold my number out to the point 99% of incoming calls to my number were spam calls and then following up a year later I have a $2,700 bill in the mail. That is illegal and it makes sense all of your phone numbers don’t work nor will let me speak to customer service. ONLY focused on NEW inquiries which is ... read more

Jeff Daniels 

on Google

2 months ago

There are many issues with healthcare coverage providers across the country but Anthem stands head and shoulders above the rest when it comes to unprofessional, uncaring customer service employees who read from a script and have virtually no knowledge of how to do their jobs. I was on the phone for 3 hours, hung up on 4x and placed on hold for 45 minutes. Called multiple times over 2 months to ask that my bill be mailed to me and each time I was assured it would be mailed and the problem had been addressed. Three months late... read more

Connie Ayala 

on Google

5 months ago

I love Google 

Rhiannon Schicker 

on Google

6 months ago

I'm a kidney transplant patient. This insurance carrier is horrible! This year, every 2 months, for some reason, my insurance stops working and tells me i have no plan. Which is EXTREMELY false! Each time this happens my boss reaches out multiple times, I've emailed, then they take their sweet time fixing it! They keep me from dr appointments and refilling my transplant medications!! I've never dealt with such an unprofessional company in my life!