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701 W Georgia St, Vancouver, BC, V7Y 1E4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
On September 4th, at approximately 1:00 PM, I visited the Pacific Centre location to return a watch that I had purchased only three days earlier. The watch had not been used, and the protective plastic was still on the band. I provided the watch and my receipt and simply explained that I wanted to make a return. Unfortunately, my experience from that point on was extremely disappointing. The employee who assisted me—who I later understood appeared to be the manager of that location—began opening and inspecting the watch box.... read more
Poor customer service, especially by the manager of the store
Disappointing Experience I would not recommend purchasing a watch from Ann-Louise if you expect it to be genuinely brand new and free of cosmetic damage. I purchased a Bulova 98B323 from Ann-Louise specifically because I wanted this particular model. Before purchasing, I contacted them directly and received written confirmation that the watch was “brand new and has never been worn.” I was also specifically assured that the watch would be inspected before shipping to ensure there were “no scratches, marks, missing crystals, o... read more
Clueless staff. They are in their own world. Didn’t even bother to interact.
Ann-Louise Jewellers has a 4.2 star rating with 186 reviews.
Ann-Louise Jewellers is closed now. It will open at 10:00 a.m.
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