Animal Hospital of W Woodstock

Anonymous 

on Wellness

13 years ago

Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away Did this animal hospital use current and safe equipment? Yes Were the restrooms clean at this provider's office? Yes, I could tell they were cleaned regularly Was your pet well taken care while being boarded here? Yes, my pet always seems well taken care of when boarded here 

Anonymous 

on Wellness

13 years ago

Is this provider willing to pursue advice from other providers when necessary? Yes, they were willing to ask for advice when necessary Did you feel safe in this provider's care? Absolutely! I knew I was being cared for by an expert! Did this provider promise services he/she couldn't provide? Not at all! They exceeded my expectations Did this provider ever dismiss your concerns as unimportant? Never, they go out of their way to address every concern of mine immediately Does this provider have helpful information available onl... read more

Anonymous 

on Wellness

13 years ago

They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just l... read more

Anonymous 

on Wellness

13 years ago

Does this provider adhere to the customer is always right policy? Absolutely, the customer is always right here Did you feel like this provider's office was understaffed? Not at all, they had plenty of staff members to help me whenever I needed assistance Are you going to visit this provider again? Without a doubt! Did this provider show attention to detail? Absolutely! They are always very careful and meticulous 

Anonymous 

on Wellness

13 years ago

Does this provider always take that extra step to make you feel special? Yes, I always enjoy my appointments Did they follow up with you after your appointment? Yes, they made sure I had everything I needed! Were you able to relax during your appointment? Yes Does this provider promptly return your phone calls? Yes 

Anonymous 

on Wellness

13 years ago

Was this provider's office clean? Yes everything was neat and sterile Does this provider leave you on hold for a long time when you call? Never! I don't think I've ever been put on hold here for a long time Did this provider promise services he/she couldn't provide? No, they were able to provide everything they said they would Does this provider remember you and your circumstances at every appointment? Not really. I usually have to remind them. Did this veterinarian fully explain your pet's condition? No, I left frustrated a... read more

Anonymous 

on Wellness

13 years ago

Did you have to wait long after you arrived for your appointment? No, they were ready for me right after I arrived. Does this provider offer flexible appointment times? Yes Did they follow up with you after your appointment? Yes. Does this provider have a good professional reputation within your community? Yes, they are known for being good at what they do 

Anonymous 

on Wellness

13 years ago

Did you have to wait long after you arrived for your appointment? No, they were ready for me right after I arrived. Is food and water always available for your pet at this veterinarian's office? Yes, food and water is always available. My pet loves it. Was this provider's staff friendly? Yes, they went above and beyond Were the restrooms clean at this provider's office? Yes, they were immaculate! 

Anonymous 

on Wellness

13 years ago

Did you have to wait long after you arrived for your appointment? No, I didn't have to wait very long