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Angus & Coote
- Consumer Goods
- Cheltenham, VIC
About this business
Location details
2096/1239 Nepean Hwy, Cheltenham, VIC, 3192, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Went in to ask about their refund policy, greeted the staff member rather than the staff member greeting us by saying hi how are you? And got a response of “are you two together” and “what do you need” lol. Ridiculous attitude and no customer service whatsoever.
My partner went in to get his wedding band and the assistant was extremely rude, we ended up ordering a ring in as it was the only one he had liked but unfortunately he left the store feeling extremely upset that that experience was ruined. When we called to confirm it was ready (we had a missed call from the store but no message was left) whoever answered the phone was also rude. We went in to pick up our ring and found it had been ordered almost 3/4 sizes too big. The assistants have pretty much all been extremely rude but... read more
Great variety of gems
I bought a 9 carat gold " tree of life" ring 2 years ago and only wore it on special occasions, so I was shocked when I put it on my finger and few weeks ago and found a hole in the ring. I took it to the store and was told by a staff member that the ring would have to be sent to their jeweller to be assessed and they would ring me after 2 weeks with the results!!! As I had no contact after 2 weeks I rang the store and was told that the ring could not be repaired as the gold was " hollow" and there was nothing that could be ... read more
Sophie really helped me find what I wanted!! Was extremely patient with me. I witnessed her manager be quite rude with her and felt extremely bad as she was just doing her job. I will go back only for her service.
Frequently asked questions about Angus & Coote
How is Angus & Coote rated?
Angus & Coote has a 3 star rating with 57 reviews.
When is Angus & Coote open?
Angus & Coote is closed now. It will open at 9:00 a.m.
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