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Angelo Dry Cleaners
- Dry Cleaning
- Ithaca, NY
About this business
Location details
315 N Meadow St, Ithaca, NY, 14850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After a bad experience several years back I had not returned to Angelo's until June 16, when I dropped of some winter bulk dry cleaning (thought I'd give them a second chance, as their per pound rate was lower than the other local cleaner). Bad idea! When I went to pick it up on July 3, my previously unwrinkled coats were still crumpled in a laundry bag, untouched. They asked me to come back on July 9 - the clothes were cleaned, but otherwise in worse condition than when I left them. They refused to remedy by pressing, and, ... read more
lost item, rude customer service – They lost an item of mine and when I asked them about it, they were very rude. They did not offer any kind of compensation, even a small discount. The worst part is they were in violation of their own policy (on the back of the ticket) but they wouldn't even admit that it was possible that they lost the item. The ticket identified one more item than I received, and I know exactly which item it was that they lost, and yet, they insisted that it was impossible for them to have lost it.
Bad, bad costumer service – They called me to say that one of the buttons on a coat I had dropped off was broken and couldn't be fixed. I stopped by to ask them what was going on, and was told, rudely, that they had called "just to let me know" and "my stuff wasn't ready." I knew that, had just come in to inquire... When I came back to pick up my clothes, they made me pay for the coat they had ruined. They are also not very costumer friendly, and expensive. I will not go there again.
Wonderful people, fantastic service – I brought in a corduroy blazer with an ink stain on the lapel last week. Angelo got it out and the jacket looks incredible. When I came to pick it up today I also brought in a shirt with a paint stain which they spot-removed for me immediately, while I was there! The staff is all smiles and incredibly helpful and I will continue to make the 30-minute drive from my home to them every time something comes up.
Amazing Service! Great Turnaround Time! – I needed an item cleaned in less than 24 hours, and after Wegman's told me they wouldn't be able to have it done, I went to Angelo's to see if they might be able to help me. They assured me they could have it done earlier than I asked them to, and they were more than gracious and friendly in their service. I was really in a bind and they helped me immensely! Will be a repeat customer from now on!
Sure to LOSE your clothes if not Destroy them – On two separate occasions I dropped off clothes and when I went to pick them up they said they did not having anything for me. After "pressing' the clerk, he allowed me to check the carousel and we found the clothes. Apparently, the clothes were entered under someone else's account. Most recently I dropped off a shirt and when I went to wear it, I found the collar buttons torn off and a large whole under the collar. Mr Kellog, the owner, said they were not responsible for any d... read more
great customer service – My family and I walked into Angelo Dry Cleaners needing to have some stains removed from a blouse for my grandmothers funeral. We asked if there was any way this could be done today. The owner explained that it was already midday and the cleaning was already done this morning but he took the blouse from us while we waited and returned shortly after with the stains removed! He did not charge us for the removal. My family and I will always remember this act of kindness! Thank you.
Ithaca's Green Cleaner – Angelo's offers non-toxic drycleaning, which, in a sane society, would be the only kind available. How could anyone in good conscience use anyone else?! I've used them for several years, and the service has always been terrific. But just as important as their fine service is the fact that they bother to be non-toxic. It takes thoughtful management and an authentic awareness of things to make that commitment. Please patronize this green community leader and help persuade others in Ithaca to follow the... read more
The Most Expensive Dry Cleaner EVER!!! – The nightmare first started the day after my fiance dropped off our clothes. They called him to ask what size he wore and what type of brand he wore because they did not know which shirts were his!!! This was not the worst part. When he went to pick up the clothes, our bill was over $100!!!!!!!!!!! They charged $6 for men's shirts and $7.50 or more for blouses!! This is so ridiculous!! We will never ever go back and we want to warn other potential customers to be aware and be prepared... read more
Frequently asked questions about Angelo Dry Cleaners
How is Angelo Dry Cleaners rated?
Angelo Dry Cleaners has a 3.8 star rating with 70 reviews.
When is Angelo Dry Cleaners open?
Angelo Dry Cleaners is open now. It will close at 6:00 p.m.
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