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Andy Steensma Insurance Agency
- Auto Insurance
- Grand Rapids, MI
About this business
Location details
5300 Kalamazoo Ave SE, Grand Rapids, MI, 49508, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Really nice folks but just not running an effective operation at this time. After several days of misunderstood emails I was able to get quotes for my desired coverage by visiting in person and directing the agent over her shoulder what options to select. Initiating the policy after the quote had three rounds of mistaken options. Renewal and cancellation both also had issues requiring me to notice and follow up. In each case, they blamed the "new system" which must be a significant reduction in capability on their end to cau... read more
What a lousy agency. My father passed away in Aug 2024. I am his successor Trustee with full legal authority over his affairs. His insurance was cancelled but we never received a check, nor will Andy help with determining why. Unbelievable poor service!
Great customer service and prices for insurance.
Very helpful. Staff helped us find the best discounts we could quality for and explained new coverage.
Always cheerful and helpful! Used them for more years than I can remember...
Frequently asked questions about Andy Steensma Insurance Agency
How is Andy Steensma Insurance Agency rated?
Andy Steensma Insurance Agency has a 4 star rating with 31 reviews.
When is Andy Steensma Insurance Agency open?
Andy Steensma Insurance Agency is closed now. It will open tomorrow at 9:00 a.m.
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