Andrew Cheung, DO

deep singh 

on Google

3 months ago

I had a very disappointing and painful experience during my recent visit to John Muir Health with Dr Andrew Cheung (San Ramon). The doctor I saw was extremely unprofessional and insensitive. I came in while experiencing significant pain, hoping to receive care and compassion. Instead, I was met with rudeness and constant arguing. Rather than addressing my health concerns, the doctor told me bluntly that I should not see him because he's not my primary care physician and doesn’t benefit from my visit. He made it very clear he... read more

i 

on Google

8 months ago

No respect for patients. No phone calls when he cancels appointments. I drove for 1h to the dr’s office for nothing. 

Clark Henderson 

on Google

9 months ago

Dr Cheung is great! Answers all questions thoroughly and is very patient. He doesn't rush you out of the office like a lot of other doctors i've seen in the past. I would highly suggest him as your primary. 

Robert Pollard 

on Google

a year ago

I showed up for my 12:15 pm appointment at 11:58 and ended up waiting until 12:20 to get into a room. I was then verbally accosted by Dr. Cheung for being late and causing him to work into his lunch break. I was not late, as a matter of fact I was early and checked in online the night prior. I felt disrespected as well as rushed as I spent no longer than 2 minutes in the room with him. The staff were all very nice with the exception of the doctor. This is unfortunate because the first time I went and saw Dr. Cheung it was a ... read more

Justin Terman 

on Google

a year ago

This is the worst office I’ve visited in my entire life. The communication and service from start to finish was abysmal, at best. I checked in online early, and was nine minutes late due to an accident on the highway. There’s a sign in the lobby saying if you are 10 minutes late they will not see you. I referred to the sign and they still said they would not see me. I even noted the accident on the highway. Worst customer service of all time. I could not be happier to find a different doctor.