Anderson's Furniture

Paula C. 

on Yellow Pages

9 years ago

I orderered my furniture in January 2015, and I was told my furniture would be in around the end of February. I was then told middle of March, then end of March, then mid April, then April 27. It's now April 27, 2015, and I still do not have my furniture, and they have no idea when it will be here. They keep saying they can't control when the vendor ships. I will NEVER buy from Anderson's again. They've had well over $15,000 of my money since January, and I have nothing to show for it. Go anywhere else but here. I had planne... read more

Paula C. 

on Yellow Pages

9 years ago

I purchased furniture from Anderson's in January 2015. I was told my furniture would be delivered late February. In February, I was told mid March, then late March, then mid April and now late April. I will never be buying from Anderson's again. Yes, the furniture is beautiful and yes it is high quality, but I don't know how they stay in business making empty promises. They have over $15,000 of my money with nothing to show for it for almost 4 months. I would have never purchased from them if I had seen the reviews. Stay awa... read more

Jen L. 

on Yellow Pages

11 years ago

The best place for quality furniture!! I have bought a couch and bed from there and couldn't be happier. They gave me a great price on both the items I purchased. I highly recommend this place and the staff are super nice. 

Shena H. 

on Yellow Pages

12 years ago

We have also had a bad experience with Anderson's Furniture in Southlake. We too love everything they have in the store and didn't mind paying a higher price for better quality. Problem is...we can't get all our furniture and they told us if we ordered and waited we would have it all in 30 days. That was December and now April, we still don't have all our furniture...it is sitting on a boat in China and after reading these reviews, I will be so disappointed if I have to wait 7 months for a dresser. And, they do have their mo... read more

caleb51402 

on Yellow Pages

12 years ago

Although I am at the point where I don't even care anymore, I just feel I need to let you're company know how disappointed I am with the service you provide. First, I love Anderson's furniture store and had every plan to fill my almost 4000 square foot home with Anderson's furniture and drapes. The reason I don't feel that way anymore is because a little over a month ago I purchased a King size bed from the Southlake store. From the very beginning things weren't going well. I was given misinformation right from the start. On... read more

emrrml 

on Yellow Pages

13 years ago

I have never taken the time to write a review for any business. However, I recently experienced the most exemplary and uncommon example of customer service at Anderson’s Furniture, and I felt that this kind of incredible consideration and devotion to its customers required comment. We have been buying Anderson’s furniture for years because the furniture is beautiful and the prices are reasonable. Recently, we placed an order for some furniture in anticipation of the arrival of some houseguests. When the vendor was unable to ... read more