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Andco Kitchens & Baths

2.8

About this business

Andco Kitchen & Baths is a full service kitchen & bathroom designer & installer. We are locally owned and operated and take great pride in delivering the right solutions for you and your project. Andco has been part of the Rockford community for over 50 years. Why choose Andco? Variety of Choices Whether your style is traditional or follows the latest trend, we provide a product to suit your taste and budget. You can choose from any of our stock, semi-custom, or custom cabinet lines with a variety of laminate, solid surface,... read more

Location details

540 S. Perryville Rd, Rockford, IL, 61108, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
2.813 reviews
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Steve J.'s profile image
9 years ago

Great working with these guys! The sales reps here know what they are doing and know their products. They were very helpful and informative throughout the entire process. We had our cabinets and countertops done and could not be happier. My wife loves her new kitchen and is very satisfied with the selections made at Andco. We ended up getting quartz tops instead of granite which we are very pleased with. They are very easy to maintain and look great. All the installers did an outstanding job and were very nice- from cabinet ... read more

Osborne J.'s profile image
Osborne J. 
9 years ago

Horrible costumer service, I was told one thing and got another I asked a specific question and was ignored. The counter top instillation was complete mess, they drilled the hole for the faucet and soap dispenser to close to the backside of the farm style kitchen that the nuts and or bolts could not be secured and their solution was to send the same two knuckle heads back to cut an grind a hole in the backside of my $500.00 + sink. If I had it to do over I would definitely go elsewhere! 

prettysoup's profile image
prettysoup 
11 years ago
prettysoup's profile image
prettysoup 
11 years ago

Very nice. Everything was super clean and the customer service was great. The Sales guys were all helpful. For sure going back again whenever i need cabinets (: 

build25's profile image
11 years ago

HORRIBLE CUSTOMER SERVICE. Spend your money and time somewhere else because if you spend it here it will be wasted. We wanted to go to a locally owned business, and not the big box stores, but had the worst customer service we had ever experienced. I wish we could get both our time and money back. If i could give it zero stars i would. 

reviewer's profile image
11 years ago
reviewer's profile image
11 years ago

I picked out everything and asked about the payment terms. They told me they required 50% when I ordered the cabinets and the other 50% when the cabinets came in. I said, so all the work would be paid for before you started? He said, that is the way everyone is doing it now. So that made me think they might be having financial troubles. And what would be the guarantee be that they would do the work at all? And guess what, not everyone is doing it that way! 

marishamd's profile image
13 years ago

Will never do business here ever again!!!! The showroom manager Adrian is rude and arrogant. Customer service skills are certainly lacking. There are other places in town with better business. Also, beware of bait and switch with the granite. 

cochras2's profile image
16 years ago

First of all lets start with why we needed new cabinets. We were flooded out by the June flood waters. That was our first headache. We went to andco and picked out our cabinets and what finish we wanted. As a "guarantee" our Andco rep (aslo the OWNER) came out to our house and measured the room to make sure that the cabinets would fit. I had previously bought all of our appliances and had provided him with the demensions. We finally got our cabinets delivered and I had them professionally installed. I got to the point when I... read more

Frequently asked questions about Andco Kitchens & Baths

How is Andco Kitchens & Baths rated?

Andco Kitchens & Baths has a 2.8 star rating with 13 reviews. 

When is Andco Kitchens & Baths open?

Andco Kitchens & Baths is open now. It will close at 6:00 p.m.  

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