AMS Ducati Parts and Service

Jeff DeVere 

on Google

a week ago

I just finished a interaction with Lily at AMS Ducati: Dallas. She was very professional, helpful, and clearly knows how to provide excellent customer service. I value friendly and helpful interactions when I order parts and look for help to solve issues. As a result of this interaction this morning, I will be a return customer and will tell everyone in need of Ducati parts/service of my great experience. Hats off to Lily. She is great. 

Rémy Turner 

on Google

2 weeks ago

After being a customer for 12 years, purchasing an 848Evo, 1198SP, Pani V4S and recently a Pani V4SP2 (a little over $100k in business) this will no longer be my goto place for bikes. My recent V4SP2 preowned bike was purchased a couple months ago without AMS having possession of the title from the previous owner. (Every bike I’ve traded to them they have asked me for the title before closing the deal). After a month of calls, time, emails, travel, etc I hope that is finally sorted and pray the title is on the way. The previ... read more

Chris Avila 

on Google

2 months ago

Tuan & Billy saved my trip here in Dallas. I brought my bike down and broke my key. Tuan and Billy were able to help me immediately even as they were about to close. I’ve never had this level of customer service with any dealership. I’d give 1 million stars if I could 

Donte Fordham 

on Google

2 months ago

Had a hard time getting a part for my streetfighter. Louise stepped in to give good advice support and knowledge considering I stay on the east coast she was very understanding and she was able to keep me in the loop on how to receive part.