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AmeriGas Propane

3.0

About this business

Choose AmeriGas Propane as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy. 

Location details

1207 2nd St, North Wilkesboro, NC, 28659, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.024 reviews
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Laurie Ijames's profile image
Laurie Ijames 
on Google
3 years ago

Guilford Gas was amazing. They always came within a couple of days of contacting them, and their customer service was wonderful. Now that Amerigas has taken control, the customer service is awful. They claim you never make requests for gas refills when you make the request multiple times. You pay ahead of time, and then they do not put you in the queue. We waited over three weeks for a delivery because they said they only had one driver in the area. We are still receiving bills three months after moving, when it was supposed... read more

Jason Kruk's profile image
Jason Kruk 
on Google
4 years ago

Please, please, please DO NOT get involved with these people!!! They have ZERO customer service. My 85 year old grandmother has been trying to make contact with them for MONTHS through store visits, phone calls, emails and even hand written letters to have the tank taken off her property. She has been unable to reach anyone and has not heard back from them either. I have made several attempts to contact them with no luck. They have sent her a bill for tank rental for the tank she has been begging to have removed from her pro... read more

Ann Caudill's profile image
Ann Caudill 
on Google
4 years ago
Katie Lefevers's profile image
Katie Lefevers 
on Google
4 years ago

I been on hold for customer service for 1hr 30min!!! Every time i call it says 60 plus minutes then i call said 9 minutes i called at exactly 8am and here we still are.........close to 2hrs later!!! NEVER AGIAN SHOULD BE ASHAMED!!! 

Daniel Phillips's profile image
Daniel Phillips 
on Google
5 years ago

They have absolutely the worst customer service in the front office I have ever dealt with. They never answer the phone, I have personally been in the store and both of them would just sit there and watch it ring and just forget getting them to help if you have problems with an invoice you have to call out of town to one of the surrounding counties to even get that fixed. They have the front office closed now and that is probably for the best! 

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Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 3 star rating with 24 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is open now. It will close at 4:30 p.m.  

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