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AmeriGas Propane

3.4

About this business

Choose AmeriGas Propane as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy. 

Location details

624 S Berkley Rd, Kokomo, IN, 46901, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.4156 reviews
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Simon Terry King's profile image
Simon Terry King 
on Google
4 days ago

AmeriGas delivered 407 gallons of propane 8-28-25 I have attempted to setup an online account, repeatedly. The system claims the account number left from delivery personnel is invalid. The system also labeled my contact information as invalid. The customer support chat agent (via website) says I already have an online account setup. All I have to do is enter the email and password (I never successfully setup online account) my info is always rejected. I attempted to reset my password online through email. The system demands ... read more

Sara Draper's profile image
Sara Draper 
on Google
2 months ago

Billing is always screwed up. I have to call about it all the time! It’s annoying. Then no one is American so you can’t understand them. A 4 month payment plan is ridiculous. I have way more to complain about but this area isn’t big enough! Y’all suck, constantly forgetting auto fill customers and making it impossible to switch companies with out giving yer first born. 

Frank Jackson's profile image
Frank Jackson 
on Google
2 months ago

Amerigas has the worst customer service of any company I've ever worked with. They charge you for everything. They charge you to fix THEIR tank, and if you don't get it done on their timeline, they charge you rent. I had a broken tank, lost 15-25% of my gas, and got harassed for it, got billed for rental for the tank they didn't fix, then when I told them to quit, they billed me around $500 for the inconvenience of them having to pick up their own tank. Plus when they did come, they left holes in my lawn (which I show in the... read more

Amir Faghih's profile image
Amir Faghih 
on Google
2 months ago
Laura Griffard's profile image
Laura Griffard 
on Google
2 months ago

Considering "America" is in their name, you will never speak to anyone in the US. They owed me hundreds of dollars in propane when they picked up my tank and I never received my refund, even after calling multiple times. They kept promising it was on its way which was a straight out lie. I cant fight a big company in court and they know over time you will stop calling because your hands are tied. They tack on outrageous fees. And make you agree to a contract before you can access your account information online. My only hope... read more

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Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 3.4 star rating with 156 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is closed now. It will open tomorrow at 8:00 a.m. 

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