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AmeriGas Propane

3.4

About this business

Choose AmeriGas Propane as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy. 

Location details

624 S Berkley Rd, Kokomo, IN, 46901, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.4155 reviews
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Sara Draper's profile image
Sara Draper 
on Google
a month ago

Billing is always screwed up. I have to call about it all the time! It’s annoying. Then no one is American so you can’t understand them. A 4 month payment plan is ridiculous. I have way more to complain about but this area isn’t big enough! Y’all suck, constantly forgetting auto fill customers and making it impossible to switch companies with out giving yer first born. 

Frank Jackson's profile image
Frank Jackson 
on Google
a month ago

Amerigas has the worst customer service of any company I've ever worked with. They charge you for everything. They charge you to fix THEIR tank, and if you don't get it done on their timeline, they charge you rent. I had a broken tank, lost 15-25% of my gas, and got harassed for it, got billed for rental for the tank they didn't fix, then when I told them to quit, they billed me around $500 for the inconvenience of them having to pick up their own tank. Plus when they did come, they left holes in my lawn (which I show in the... read more

Amir Faghih's profile image
Amir Faghih 
on Google
a month ago
Laura Griffard's profile image
Laura Griffard 
on Google
a month ago

Considering "America" is in their name, you will never speak to anyone in the US. They owed me hundreds of dollars in propane when they picked up my tank and I never received my refund, even after calling multiple times. They kept promising it was on its way which was a straight out lie. I cant fight a big company in court and they know over time you will stop calling because your hands are tied. They tack on outrageous fees. And make you agree to a contract before you can access your account information online. My only hope... read more

Andy Radel's profile image
Andy Radel 
on Google
a month ago

Deliveries were always on time, and when promised. However....... My issues are with the price of their propane!! I was being charged between $4.19 and $4.29 a gallon for the last several years with them. The company i switched to is $1.29. Seems like price gouging to me. When you inquired about the cost, you just got a bunch of BS!! Then you couldn't talk to anyone at your local Amerigas, all calls would be forwarded to some call center overseas!! For these reasons I am no longer a customer nor would I recommend them!! Hope... read more

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Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 3.4 star rating with 155 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is open now. It will close at 5:00 p.m.  

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