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AmeriGas Propane

3.2

About this business

Location details

496 Portal St, Healdsburg, CA, 95448, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.2152 reviews
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Teresa Glazier's profile image
Teresa Glazier 
9 months ago
A Google User's profile image
A Google User 
10 months ago

Completely agree with the previous reviewers About horrible customer service cannot contact anybody at the Santa Rosa site to get an estimated window of when Gas will be delivered and when I call the overseas answering company Let me know that it’s impossible To give me a window of service. Why on earth does this company have An answering service that’s out of the country. I think I made a horrible mistake in going With AmeriGas I should’ve went With somebody local That has a person answering their phones In their office her... read more

Gabriel Albavera's profile image
Gabriel Albavera 
10 months ago

Completely agree with the previous reviewers About horrible customer service cannot contact anybody at the Santa Rosa site to get an estimated window of when Gas will be delivered and when I call the overseas answering company Let me know that it’s impossible To give me a window of service. Why on earth does this company have An answering service that’s out of the country. I think I made a horrible mistake in going With AmeriGas I should’ve went With somebody local That has a person answering their phones In their office her... read more

Evan Stewart (MrNave)'s profile image
Evan Stewart (MrNave) 
a year ago

Horrible. I was automatically charged for a delivery I DID NOT receive. Then it took a month to get a refund. While the last customer rep I worked with (in Tennessee) was nice and very accommodating, it took a long time to get there and the whole process was just arduous. There was even one customer rep that implied I did receive the delivery and that I was trying to get away with something. Really bad customer service. My advice to your customers is to remove auto pay or not set it up in the first place. I have a feeling th... read more

Anonymous's profile image
Anonymous 
a year ago

In spite of being on automatic delivery, you did not deliver until my meter showed less than 5% - I had updated my level online twice before that - at 15% and then again at 9%. I do not know at what level you consider to be time for a delivery, but this seemed too low to me. 

Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 3.2 star rating with 152 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is open now. It will close at 5:00 p.m.  

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