This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
AmeriGas Propane
- Propane
- DeKalb, IL
About this business
Choose AmeriGas Propane as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.
Location details
1901 Pleasant St, DeKalb, IL, 60115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We were happy Amerigas customers for nearly 15 years, until this summer when we needed our LP tank for our pool refilled. We had a kink in the gas line that needed straightened or replaced, and the first service man to respond couldn't fix it due to not coming prepared for the job. He still charged $120 for the call, although he did nothing. He did, however, wave around his meter and told us there was no gas leak (We already knew that and hadn't requested him to check for this). For this 30-second waving of the meter we were... read more
You failed again, and have not returned the positive balance in my account.
Read my previous review...Amerigas still hasn't responded to my request. They are quick to respond to negative reviews but don't take the time to care for their clients. I emailed them 4 days ago, like they asked, and no one has reached out to rectify the major billing mistake made by Amerigas. Avoid if possible!
Worst customer experience. Find another company to service your propane needs. Amerigas billed me for a delivery I never received which lead to our propane tank running dry. They then proceeded to bill me again for another delivery in which they supposedly delivered more propane than my tank can even hold. I have made number calls to the billing department spending 10+ hours total on hold alone. Every time I call, they say the same thing…”We are passing this onto the district manager. You will receive a call back with 48 hou... read more
Frequently asked questions about AmeriGas Propane
How is AmeriGas Propane rated?
AmeriGas Propane has a 2.8 star rating with 41 reviews.
When is AmeriGas Propane open?
AmeriGas Propane is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com