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AmeriGas Propane

2.8

About this business

Choose AmeriGas Propane as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy. 

Location details

1901 Pleasant St, DeKalb, IL, 60115, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.841 reviews
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Diana Blough's profile image
Diana Blough 
on Google
2 weeks ago
Sally Thomson's profile image
Sally Thomson 
on Google
2 weeks ago

We were happy Amerigas customers for nearly 15 years, until this summer when we needed our LP tank for our pool refilled. We had a kink in the gas line that needed straightened or replaced, and the first service man to respond couldn't fix it due to not coming prepared for the job. He still charged $120 for the call, although he did nothing. He did, however, wave around his meter and told us there was no gas leak (We already knew that and hadn't requested him to check for this). For this 30-second waving of the meter we were... read more

John Lombardozzi's profile image
John Lombardozzi 
on Google
4 months ago

You failed again, and have not returned the positive balance in my account. 

John Webb's profile image
John Webb 
on Google
6 months ago

Read my previous review...Amerigas still hasn't responded to my request. They are quick to respond to negative reviews but don't take the time to care for their clients. I emailed them 4 days ago, like they asked, and no one has reached out to rectify the major billing mistake made by Amerigas. Avoid if possible! 

John Webb's profile image
John Webb 
on Google
6 months ago

Worst customer experience. Find another company to service your propane needs. Amerigas billed me for a delivery I never received which lead to our propane tank running dry. They then proceeded to bill me again for another delivery in which they supposedly delivered more propane than my tank can even hold. I have made number calls to the billing department spending 10+ hours total on hold alone. Every time I call, they say the same thing…”We are passing this onto the district manager. You will receive a call back with 48 hou... read more

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Frequently asked questions about AmeriGas Propane

How is AmeriGas Propane rated?

AmeriGas Propane has a 2.8 star rating with 41 reviews. 

When is AmeriGas Propane open?

AmeriGas Propane is open now. It will close at 5:00 p.m.  

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