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AmeriGas
- Propane
- Helena, MT
About this business
Location details
2200 Airport Rd, Helena, MT, 59601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Their propane is over twice as much as another provider. They no longer allow you to go to any local office or to call anyone local. All calls get routed to a call center in India. I called their only number and cancelled my delivery. After guaranteeing it was cancelled, Amerigas filled the tank and billed me. Now I am trying to cancel their service and they are charging me $420 just to pick up the tank. Do not use this company.
Amerigas is the worst propane company out here in Helena ! Charge you $$ for a yearly program telling you, "You're gonna get the best pricing.NOT... There best pricing is a joke. Go to a different company Madison river ,Montana propane, stay away from AmeriGas... This company is a joke, no customer service. They don't care about their customers just about the bottom dollar.They don't even deserve 1 star they get 0
I have been a customer for 23 years. It used to be Northern Propane and have decent service. Since Amerigas bought it, service has gone downhill fast! We were charged $4.30 per gallon when the going rate in town was $1.85, and after 5 phone calls(with promises they would call back each time and did not)the best they could do is get me down to $3.00 per gallon. Apparently, they give their best customers the worst rate! Seems like a terrible business model to me! Stay away from this company!
They've centralized customer service and provided them with no information. So customers calling to ask questions receive no answers and the agent has no options to redirect.
Worst service ever! We put in an order two weeks ago. It was promised a few days ago, but nothing. Nada. Zip. No order scheduled, no one to really help you, just people God knows where that give you the run around. We are on our last few gallons of propane. I haven't taken a shower in days because I'm scared to death of totally running out. I warn you: NEVER do business with this company!
Frequently asked questions about AmeriGas
How is AmeriGas rated?
AmeriGas has a 1.4 star rating with 20 reviews.
When is AmeriGas open?
AmeriGas is closed now. It will open tomorrow at 8:00 a.m.
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