AmeriGas

Michael Richards 

on Google

3 weeks ago

This company is a terrible company. I have had service with them for 10 years. We have been trying together a second line installed since June. After several call and being put on hold and disconnected or being told that someone would call us within 24 hours (which did not happen) we finally got in touch with someone at their call center. We canceled service and were initially told they would reimburse us for the fuel in the tank. We are now being told they will not refund 250 gallons and will charge us $500 to pick up the t... read more

Steven Faherty 

on Google

6 months ago

Their propane is over twice as much as another provider. They no longer allow you to go to any local office or to call anyone local. All calls get routed to a call center in India. I called their only number and cancelled my delivery. After guaranteeing it was cancelled, Amerigas filled the tank and billed me. Now I am trying to cancel their service and they are charging me $420 just to pick up the tank. Do not use this company. 

Frank joseph 

on Google

a year ago

Amerigas is the worst propane company out here in Helena ! Charge you $$ for a yearly program telling you, "You're gonna get the best pricing.NOT... There best pricing is a joke. Go to a different company Madison river ,Montana propane, stay away from AmeriGas... This company is a joke, no customer service. They don't care about their customers just about the bottom dollar.They don't even deserve 1 star they get 0 

Letitia Marr (Tish) 

on Google

2 years ago

I have been a customer for 23 years. It used to be Northern Propane and have decent service. Since Amerigas bought it, service has gone downhill fast! We were charged $4.30 per gallon when the going rate in town was $1.85, and after 5 phone calls(with promises they would call back each time and did not)the best they could do is get me down to $3.00 per gallon. Apparently, they give their best customers the worst rate! Seems like a terrible business model to me! Stay away from this company! 

Lisa Smith 

on Google

2 years ago

They've centralized customer service and provided them with no information. So customers calling to ask questions receive no answers and the agent has no options to redirect.