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Amerigas
- Propane
- Lockport, NY
About this business
Location details
6109 Robinson Rd, Lockport, NY, 14094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It took forever to get my tank filled and when I called I got farmed out to some tall house in India and no one knew what was going on, not that they were bad people or I have anything against people working from other countries but there was a real disconnect in communication. It took so long I had to have another vendor put some in at a higher price until they showed up. I'm giving them 2 stars because their delivery driver was a good person and went out of his way to meet up with me.
Have been with Amerigas for almost 20 years. The last few years, service has declined to unacceptable. The local office has people, but the door is locked and they won't answer. I have almost run out 2X, and am almost out now (4%). When you call, they blame it on the customer - "did you add new appliances?", "are there obstructions in the yard.....". The tank is in the same place since 2006. They keep kicking the deliveries down the road, then when you do get thru to the call center in India where you can barely understand t... read more
They backed up with their propane truck when it was all wet and they left a massive trail and tracks and we told then to clean it up and we have pictures and everything and they never wanted to do it. They ignored what we said we pleaded to them, but they did not care about their customers.
Indian base customer service sucks.
Frequently asked questions about Amerigas
How is Amerigas rated?
Amerigas has a 3 star rating with 63 reviews.
When is Amerigas open?
Amerigas is closed now. It will open tomorrow at 9:00 a.m.
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