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AmeriFirst Insurance Agency

4.9

About this business

Specialties: Insurance Agency 

Location details

8300 N Mopac Expy, Austin, TX, 78759, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.9105 reviews
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Rajjj Patelll's profile image
Rajjj Patelll 
on Google
a month ago

I was completely impressed with their professionalism and customer service. Manny and Amerifirst team were very helpful. We went over lots of options with me and my wife for our new home. We also changed the auto insurance for more savings. Great rates, service, and friendly - for sure use them. Ask for Manny he is very knowledgeable and gives great recommendations!!! Raj 

Heather Trumpfheller's profile image
Heather Trumpfheller 
on Google
2 months ago

I have written multiple, positive reviews about AFI. However - I took the time to login to edit my review to change my tune. They've stopped caring about customer service. They've stopped caring about building relationships with clients so there's consistency. And they don't seem to care any more about communication. Let alone helping me with the best rates. I've sung nothing but their praises but after the last 6 months, I've been incredibly dissapointed and have expressed that to them and they've still failed to return my ... read more

Joel Skotak's profile image
Joel Skotak 
on Google
4 months ago

I have been a customer for years, never had an issue until I had to deal with a notice from Travelers that a landlord policy renewal was being denied. My agent told me I needed to make the repairs, which included a new roof and some siding repairs, so I did all of the repairs and spent around $14k. My coverage was still denied, which is out of my agent’s control. My beef is that the communication from my agent was brief, and not entirely accurate. When I spoke to Manny, my agent’s boss, he was not apologetic, but defensive, ... read more

Wesley Duncan's profile image
Wesley Duncan 
on Google
10 months ago

Such a great experience working with my rep over at AmeriFirst Insurance. I spoke to my rep Manny Nasserfar who was able to shop different competitive rates for my vehicle. AFI offered insurance from several different providers such as Safeco, Progressive, Geico and other providers. Back when I was using AAA insurance my rates would keep going up even though my driving record was fine. Manny worked with me to get me a policy with better auto coverage than I previous had, along with providing me renter insurance coverage. The... read more

Cheryl McQueen's profile image
Cheryl McQueen 
on Google
a year ago

Lacey Rhoades was so very helpful for finding a better renewal rate for me. She took time to research options and answer my questions. She and Manny are very helpful. I’ve used them for many years and am very satisfied. 

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Frequently asked questions about AmeriFirst Insurance Agency

How is AmeriFirst Insurance Agency rated?

AmeriFirst Insurance Agency has a 4.9 star rating with 105 reviews. 

When is AmeriFirst Insurance Agency open?

AmeriFirst Insurance Agency is closed now. It will open on Monday at 8:30 a.m. 

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