AmericInn by Wyndham New Braunfels

Gabe 

on Google

2 weeks ago

Location is great for this hotel in terms of proximity to businesses and the highway. +1 star: room cleanliness Room was very clean. - 1 star: Room Insulation Overall the insulation of the rooms is very minimal I could hear a toilet seat drop across the hall and doors locking on our floor. -1 star: Air conditioning The air conditioning of the room was good and kept it real cool however at a price, it was very noisy almost as if something was stuck inside and clipping on the fans inside the AC unit this coupled with the room ... read more

Christine Paicurich 

on Google

4 weeks ago

I’ll start out with the positive. Very clean, very friendly staff even the one guy at the front desk who knew how to come across nice but rude at the same time and the free breakfast was nice. Now for the negative. Beds are very hard and I do mean very hard and lumpy. Not comfortable at all. I was glad to be leaving when I did. Now for the nice rude employee. There was a very LOUD bird squacking in the room next to mine. I went to the front desk and asked if there was a bird in the room next to mine and his response was “it’... read more

Emma Carroll 

on Google

a month ago

Pictures online lie to you. For the rate we paid we weren’t expecting high end quality but we didn’t even get minimum quality. The mattress moved on the metal frame that was placed on a small box. There were multiple holes in the walls. The bathtub was rusted. There was trash stains on the wall. When we brought this to the front desk and asked for a refund we were told we wouldn’t get our money back because the manager wasn’t on site. We were told then that our money would be returned in 2 business days! While trying to leav... read more

Anastasya Soward 

on Google

a month ago

It was okay for the stay. The beds were very uncomfortable to the point where we couldn’t wait to get home (minus a star) As a hotel ur beds should be the most important and improved thing since that’s why people book and people should get a good nights sleep to go to their activities for vacation or business. That same day we went to the hotel next to it and asked if they had any availability and unfortunately they didn’t, but if they did we would have asked for an instant refund. I woke up with back pain which made doing o... read more

Jimmy Sharpless 

on Google

a month ago

Super clean great employees