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735 Dominion Square Shopping Center, Culpeper, VA, 22701, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
I would give 0 stars if I could... At the end of April my husband came to this Culpeper location in the evening after work for an exam, not even 24 hours later we were at the Urgent Care for Pink Eye. Called the location earlier that day and the lady who answered the phone was just plain rude. Today after receiving the Urgent Care bill I called corporate to explain our experience and had the worst customer service imaginable. They take zero responsibility and wouldn’t even hear what I had to say. I will be sure that myself a... read more
Business response:
Hi Holly, I understand the GM from Culpeper contact your husband had has resolved this with him and he is happy with the resolution. We hope you and your husband are willing to give us another opportunity to serve you in the future. Thank you for your feedback and thank you for being our customer. – Nancy
My brother and I hadn't had an exam in years. We were both talking about how down to earth at friendly Ron was. He explained everything to us and all our options as far as what we could afford. We are very pleased.
My son and husband both wear contacts and glasses. We have always had excellent service as well as great customer service especially from Gail Dunivan. Gail has gone above and beyond so many times for us, she deserves to be recognized for her efforts and taking the extra initiative in making a customer happy.
Business response:
Hi Kelly, Great to hear! Thanks so much for taking the time to write a review, we appreciate your business and look forward to helping you and your family with your eye care and eye wear needs in the future. – Nancy
Excellent Service! Gail and Lance provided the utmost customer service!
I had my first appointment today and had a wonderful experience! Ron was super helpful the first time I came with helping me get my appointment set up and was able to help me order my contacts and glasses today! Super friendly staff all the way around!
I really love this place but, some how they last my file other than that great place.
America's Best Contacts & Eyeglasses has a 4.2 star rating with 297 reviews.
America's Best Contacts & Eyeglasses is closed now. It will open at 9:00 a.m.
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