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4191 Pole Line Rd suite c, STE C, Chubbuck, ID, 83202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Customer service is a joke. Last time I went in, I was ignored for 10+ minutes while people who came in after me were greeted & helped, I got to the point where I had to be aggressive to check in for an appointment that they ended up incorrectly scheduling for the following week... then would not extend my prescription a week so i could buy glasses elsewhere (with a quick turn around rate) in the meantime, since I have no viable way to see at the moment.... money hungry crooks as far as I am concerned, they'd extend the pres... read more
Business response:
I apologize for the inconvenience this caused. I would be happy to connect you to someone from corporate management. Please email me at americasbest@nationalvision.com. It’s very important to include the location you visited, your name and your contact information so we can help as quickly as possible. Thank you, Nancy
Devan is the reason i keep coming back to this location. Above and beyond customer service. You don't see this type of customer service very often. Always a great experience. The rest of the staff is great as well.
three times and they act like it is my fault I can not see out my glases!! WTF!!! WILL NEVER COME HERE AGAIN!! tired of being treated like crap when I paid 300.00 after what my insurance paid
I was treated so well by all the staff and the doctor. They were very helpful to me and helped me pick out the right glasses for me
Two stars for personality. Everyone in the office has a wonderful one. Unfortunately, two tries and my prescription is still wrong. Ive been in glasses and contacts for 30 years. Never had an issue with exam. When I went from 7.0 to 4.25 in one year ~ that should have been a clue. My daughter got contacts the same day and I keep catching her squinting. Going back to old doc. I guess ya get what you pay for~
Love it! Couldn't ask for better work environment or better team! We will take care of all your optical needs with a smile on our face :)
America's Best Contacts & Eyeglasses has a 3.8 star rating with 211 reviews.
America's Best Contacts & Eyeglasses is closed now. It will open on Monday at 9:00 a.m.
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