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America’s Best Contacts & Eyeglasses is your local destination for eye care and eyewear at affordable prices – including glasses, contact lenses, and eye exams. When you visit you will find our famous offer of 2 pairs of glasses including a free eye exam. Our friendly staff is ready to answer your questions and meet your eyecare needs. Visit us for an eye exam by walk-in or by appointment. From there you can select from hundreds of frames including private and designer labels, as well as the most popular brands o... read more
35825 Detroit Rd Suite 107, STE 107, Avon, OH, 44011, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Very great customer service and they are very friendly !!!
I had an appointment the week of everything closing down due to COVID (back in March), they called me and said they would have to cancel because they were closing but assured me I would be on the “list” to be contacted first when they opened back up. When i saw that they were open I called this location to make an appointment and was told to do it online. I make the appointment online for 08/01/2020 back on July 18th. I come in for the appointment and I am not on the schedule. They look up my name and say that my appointment... read more
Business response:
I’m very sorry that happened. I’d be happy to have someone from corporate management reach out to you about this. If you’re interested, you can email me at americasbest@nationalvision.com. It’s very important to include the location you visited, your name and your phone number so we can help as quickly as possible. Thank you, Nancy
Ordered glasses for my trip they said they would be in before I left. I called they said they did not come in. Then they called 30 minutes before they closed stating my classes did come in and said oh and by the way we are closed tomorrow... seriously I could not get there that quick and now I do not have them for my trip. Thanks a lot. Also there last order comes in at 3pm. They called at 6:30pm and they close at 7pm. Beyond pissed
Business response:
I apologize for the inconvenience this caused. I would be happy to connect you to someone from corporate management. Please email me at americasbest@nationalvision.com. It’s very important to include the location you visited, your name and your contact information so we can help as quickly as possible. Thank you, Nancy
Great customer service totally loved it ❤️👏
I usually don't post about negative experiences with business but I feel this is important as it has affected my safety for the past year. Let me explain. About a year ago I got an eye exam at Americas Best Contacts. Local in Avon. I put my trust in them. However a year later I found they had completely messed up my eye glass prescription so for the last year I have been wearing improperly prescribed eyewear. Not only was the strength incorrect somehow my astigmatism switched eyes. I have had 2 exams since finding this out a... read more
Put on hold forever can’t even make an appointment! Called back and the lady laughed at me when I told her I was on hold forever and said she was trying???!!! WTH?! Aweful way to conduct business!!! Lost a customer!!!!
Great frames to choose from and friendly staff!
Worst customer service I have had in a longer time , avoid this location at all costs
America's Best Contacts & Eyeglasses has a 3.7 star rating with 257 reviews.
America's Best Contacts & Eyeglasses is closed now. It will open at 9:00 a.m.
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