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America's Best Contacts & Eyeglasses
- Laser Eye Surgery/Lasik
- Lubbock, TX
About this business
America’s Best Contacts & Eyeglasses is your local destination for eye care and eyewear at affordable prices – including glasses, contact lenses, and eye exams. When you visit you will find our famous offer of 2 pairs of glasses including a free eye exam. Our friendly staff is ready to answer your questions and meet your eyecare needs. Visit us for an eye exam by walk-in or by appointment. From there you can select from hundreds of frames including private and designer labels, as well as the most popular brands o... read more
Location details
4210 82nd St Suite 222, STE 222, Lubbock, TX, 79423, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I’ve been going to America’s best for about 12 years, they were a good company at one point. the Lubbock location was also a good store at one point, I believe they are under new management because the GM Brittany ESPECIALLY is the most unprofessional employees I have ever met at any business. Absolutely pathetic... here’s some examples Americas best: We’ll call you on this day..... nope Your appointment is this day....take a day off show up, nope Your prescription is this... nope You have to come in for an eye exam... nope ... read more
The location of my complaint is Lubbock, TX ! Not professional. Don't go there. They do not keep their word or responsibility about the schedule even though the delivery schedule already passes through 3 weeks. Only excuses of Covid..They sent the dumb automatic call for being ready to pick up glasses, but they just had only lenses and didn't know where my frame was. So ridiculous. They asked if we have it. And then they suggested the refund if I wanted. Very disappointed..They don't communicate with the lab effectively. The... read more
Business response:
I’m very sorry to hear this. Please take the time to reach out to us so we can help find a solution. If you’d like, please email me at americasbest@nationalvision.com. It’s very important to include the location you visited, your name and your phone number so we can help as quickly as possible. Thank you, Nancy
The manager Britny is a horrible person. I had a very bad experience with her. I was discriminated. She broke my glasses frame on purpose. I was very upset because she said that they dont have any responsability if I dont have the receipt of the frame. She called the police because I refused to leave the store. When she called the police she said that I am Hispanic. She was very disrespectful, rude and racist. After this situation I saw many bad reviews about this Manager. I dont understand why she is still working in that p... read more
Business response:
I'm very sorry this was your experience with us. Thank you for your feedback.
My daughter made an appointment over a week ago and drove to Lubbock from Dimmitt today. When she arrived ON TIME, she was told they gave her appointment away and given some excuse that the optometrist had a flat tire and has to leave early. They never even attempted to contact her and are supposed to be open until 6:00 pm. Then, she was treated horribly by a male employee who told her the doctor has to fly out and is leaving early. We have been going here for years but will not go back and will advise everyone we know to av... read more
RecommendedHave been using since they came to Lubbock. Always excellent pricing, exams, and selection of frames. The staff always helpful and friendly, they care and even ask how many grandkids... lol
Staff was very friendly and helpful from greeting to helping choose glasses. We will definitely be keeping them as our vision doctors.
Best place to go in Lubbock ! Amazing customer service and professional service ! We were very pleased with our sons contacts and glasses 👍👍
Frequently asked questions about America's Best Contacts & Eyeglasses
How is America's Best Contacts & Eyeglasses rated?
America's Best Contacts & Eyeglasses has a 4.2 star rating with 379 reviews.
When is America's Best Contacts & Eyeglasses open?
America's Best Contacts & Eyeglasses is closed now. It will open tomorrow at 9:00 a.m.
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