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America's Best Contacts & Eyeglasses

3.9

About this business

America’s Best Contacts & Eyeglasses is your local destination for eye care and eyewear at affordable prices – including glasses, contact lenses, and eye exams. When you visit you will find our famous offer of 2 pairs of glasses including a free eye exam. Our friendly staff is ready to answer your questions and meet your eyecare needs. Visit us for an eye exam by walk-in or by appointment. From there you can select from hundreds of frames including private and designer labels, as well as the most popular brands o... read more

Location details

2798 John Hawkins Pkwy Suite 112, STE 112, Hoover, AL, 35244, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
3.9291 reviews
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Vivian Jimenez's profile image
Vivian Jimenez 
recommend  Recommended
3 years ago

The staff here is PHENOMENAL. I’ve been with americas best for years & this location is by far THE best. From Tori the receptionist, to Ashley who does exams for her clients, & to Doctor H! Everyone else is amazing too but I forgot their names lolz everyone was professional, sweet, attentive, & makes you feel comfortable to be there, I didn’t feel rushed or like I’m just a ‘patient’ thank y’all for having me leave smiling! I highly recommend this establishment to anyone w… See more 

Toyal Cunningham McLain's profile image
Toyal Cunningham McLain 
3 years ago

Bad customer service. They will cancel your appointment. Some employees are unprofessional. The doctors choose not to take certain patients and appointments. This location used to be a lot better. 

Heather Shanks's profile image
Heather Shanks 
4 years ago

An employee melted my lenses when I went in for an adjustment on my glasses and the store manager and district manager are refusing to fix them. I have never in my life experienced such terrible customer service. Thry should be ashamed. Refusing to fix a mistake an employee made is unacceptable. I have kept my glasses in pristine condition for over 8 years and now I am without them because they were ruined by someone who was too busy gossiping to pay attention to my property.… See more 

Jeremy Jackson's profile image
Jeremy Jackson 
5 years ago

We ordered my sons contacts on Sept 3rd. We were told could take up to two weeks but should be sooner. It’s going on over two weeks can’t get any answers. Wife called was told she was talking to manager(he was not) and that she would get a phone call, no such call came. So I call speak with guy who talked to my wife who claimed to be manager, now saying his manager just walked in and he needed to talk with her about it. I say no I would like to talk to her. After hold for 5 minutes waiting on manager to pick up, the guy pick... read more

Ana Martinez's profile image
Ana Martinez 
6 years ago

Horrible, horrible customer care experience from the beginning. Messed up my order 3 times and not one apology. 😡 

Brian Collins's profile image
Brian Collins 
6 years ago

Our daughter purchased glasses when in town and America’ Best said they could ship them to her when ready. The promised date passed and we called only to find out they hadn’t shipped yet because they lost her address. We gave them the address again. A week later, still no glasses so we call back and they said they hadn’t shipped because they were waiting for us to call and confirm the address. Today, they call again asking for the address. We again gave the address. So it’s been 18 days but we finally got a tracking number. ... read more

Anthony Sims's profile image
Anthony Sims 
7 years ago

They we're very professional & polite! 

Ivan G Correa's profile image
Ivan G Correa 
7 years ago

Great service! Really professional, courteous and caring. Always trying to get you the best deal possible! Kristi was Amazing! So knowledgeable and patient with my million questions! I am getting a second pair of glasses in a couple of weeks! I'm so glad to be a new member!!! Muchas Gracias!!! 

Faith Powers Laughlin's profile image
Faith Powers Laughlin 
7 years ago

Yes the staff was polite, helpful... but their ads are false advertising. Very misleading! I got 2 pair of glasses for almost 300.00 with no single lenses etc. 

Frequently asked questions about America's Best Contacts & Eyeglasses

How is America's Best Contacts & Eyeglasses rated?

America's Best Contacts & Eyeglasses has a 3.9 star rating with 291 reviews. 

When is America's Best Contacts & Eyeglasses open?

America's Best Contacts & Eyeglasses is closed now. It will open on Monday at 9:00 a.m. 

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